Brazen Brewing — Restaurant in Town of Lancaster

We went to Brazen Brewing on New Year's Eve in a limo. Our limo broke down in their parking lot. There were 20 of us. They told us they didn't have room to let us in (yet there were empty tables!) We only wanted to have a drink while we waited for a new limo to arrive. They said no. They did let a few of us use their bathroom, which was the least they could do. Then when our new limo arrived, about 5 minutes after we pulled away, they had the AUDACITY to call the limo and say one of us left a tab opened at the bar!!!! They didn't let us order anything, or even enter, yet they called to say we left a tab!

Replying to the response from Brazen since it won't let me respond below:

Let me start out by saying I have never in my life given a one star review. Actually, I typically do not write reviews unless the service is exceptional. But the way we were treated was definitely something that needed to be addressed. Your response seems to be more about making us to seem as if we were displaying inappropriate behavior so you would be warranted for turning us away...too bad it is inaccurate.

Yes, there was someone in our group who was visibly intoxicated, we made him go back into the limo and told him to stay there. There were several members in our group had who had not had anything to drink, but I guess one person was representative of all of us, which is very discriminatory.

I understand that it was after 2 PM and apparently the rule is that large parties are not permitted after 2.

However, I hadn't had anything to drink at that point and ask the girl at the front if a few of us girls could just come in to have a drink and warm up while we were waiting for the new limo to arrive and she promptly told me no.

The way to rectify this review would have been to invite us back to your establishment either in a limo prior to 2 o'clock, per the rule, or as individual parties. And you can could have said, "Please remember we are a family establishment and visible intoxication is not permitted." I totally get that, but the way you responded to my review, to make it appear that my party were inappropriately behaving, is completely false.

I've contacted the limo company to see if I can obtain the phone number of the person who called them to say we did not pay the tab, that way we can see if it was someone from your establishment.

You certainly have the right to decide whom you let into your establishment and which parties to turn away. However, most of us are in our 40s and above, we are parents/business owners/business professionals. I assure you we were not going to try to create havoc.

I do wish you continued success and hope you...

Brazen brewing is a great addition to the area! It's awesome having a cool place close to home, to visit to get some great brews, ciders, wine, cocktails & food. Drew & Ashleigh (co-founders) have done a great job in building a location that is clean and inviting with a large seating area (across 2 levels), including patio seating and a game area in the rear of the property.

On our visit Randy was super helpful in guiding us to some great selections to try. After a couple samples we settled in on our beverages of choices for the evening. The No Monster and Stud Loser brews were our brew favorites. The guest cider Gangsta's Pearadise from OSB was clean, crisp and refreshing as well. We did order the pretzels which were light and airy. They came with a side of honey mustard and a bowl of beer cheese. They hit the spot for a snack. We did not get a dinner, but watched a lot of plates go by that looked tasty. Especially the burgers! The salads looked substantial as well.

Please note that when you walk in the front door , that straight ahead is where you currently go to order food / drinks. There is a QR code which you should scan to see all of their available options, as the boards and sheets did not include some additional wine and mixed drink options. So besides the semi-dry riesling on tap they also have chardonnay, sweet white, a bubbly, dry rose and a cabernet franc.

If you order food, they give you a stand with a number on it to take to your table for when your food is ready so they know where to find you. Drinks are picked up at the opposing end of the bar. Alternatively you can sit at the bar (which we did) and it allowed us to bypass the line which eventually formed (we got there early so there was no line yet).

The location is new and they are working through the kinks. They did have a fair amount of staff, so they are trying their best to navigate things. When we arrived it was quite, but no soon thereafter they had some great music playing in the background and the place filled right up. I did not see any, but some gas fire pits and/or flame towers would be an added bonus.

We wish Brazen a lot of success and are already looking to our next visit with...

Immaculate and modern brewing location with ample paved parking and smooth walkways. There is plenty of space indoors with high open beam ceilings, a view of the shiny brewing area, a small clothing/souvenir section, a balcony dining area (possibly private party), a beautiful long white (stone?) bar. The bathrooms are roomy, spotless and modern with unique touch free sinks and soap and towel dispensers. The landscaping is beautiful with grassy areas, a stone framed pond with fountain. A spacious L-shaped patio with thick timber roof and a gravel porch with picnic tables, coffee tables, and individual stone/glass fire pit sections. A great place for outdoor dining with friends, family (children playing in grass and around pond), or a great date. There is plenty of friendly staff for the many guests the facility serves at one time, very quickly. Our server, Nicole R was terrific! She greeted us right away, brought drinks and appetizer, and took orders for entrees without hesitation. Our food was brought and we received just the right amount of attention. Not too much, not too little. Paying for the meals was a breeze with pay at table technology. Three of our party of four, enjoyed the "flight of four" samplings of various beers. All beers were delicious, cold, and fresh! We split a Brazen Board (charcuterie) with just the right amount for four, no waste. The Brazen Burger was two chuck patties with a unique seasoning that was quite delicious. The patties tended to slide apart making the sandwich messy to eat, but so yummy. The Crispy Chicken sandwich was nicely breaded, crisped but tender inside with a great seasoning; it stayed together well for neat eaters. Lastly, the Honey Pig Pizza; a soft hand stretched pinsa crust with delicious candied pecans and cinnamon arugula. The soft pinsa crust was stubborn to cut with a fork and knife for hand held sections, but it was delicious and easy to bite. There is only one true downfall here. The inside dining area with high ceiling, open floor plan and many windows, leaves the acoustics to be uncomfortably and sometimes annoyingly loud. Still, we would definitely return as the outside dining is a...