Tim Hortons — Restaurant in Town of Lancaster

This is the one to go to not the unhappy and faceless one on Transit down the road. The wait times are tough here as it can be now so I just cope and wait...the traffic is tough and sometimes best to look at the parking and go inside to order but everyone has been civil on the wait line. The staff here are friendly-especially Michelle and that covers any wait issues and the food is cooked meaning yes the grilled farmers wraps are grilled. The other place they rush to get you out of the way and they are just warm. Dont say hello and dont' say goodbye-one young girl there says absolutely nothing so she gets same treatment back-its grab and go. Thats never an issue...

These guys are not supposed to take tips but I caught them scamming old people and making fun of them after they tip. They'd give out free food for a while to get tips then say ohh the cameras are really being watched..so they can guilt trip the old people into still tipping them while they're on a fixed income and laughing at them. The workers a rude and always have an attitude. So yourself a favor and don't go there and DO NOT leave a tip they're not allowed to take them and they definitely don't appreciate it...fyi my grandfather's part of this keep. Now they wanna kick me out cuz I caught on. Time to call corporate...got it all on...

Wow. I had to walk up to 3 different employees and ask where I go to pick up an online order before one could even be bothered to acknowledge my presence. The first girl I asked 3 times. I was polite. I said excuse me miss. Then mam can I ask you a question. Then, hi can you hear me I'm trying to ask you where I go for pick up. All 3 times she ignored me. She was less then one foot away from me. The cashier wouldn't answer me either. I had to go around and ask one of the people preparing the food to help me. I guess I wasn't white enough for them. I will never come back here. I don't recommend any one of...