ZIA’S Pizza & Family Restaurant — Restaurant in Town of Nassau

I can assure you YES we do wear gloves constantly when handling food. The only times we do not is when the food is going into the oven and the temperature kills everything. We have passed every health inspection with flying colors even having her state that our place is cleaner than most. She also told us that we do not need to wear gloves when the food goes into the oven. Of course when we make any cold item such as: subs, salads, wraps, or anything being touched after the oven we are wearing gloves. I do apologize if one of our employees were rude. We have made some changes in staff since then and customer service is my main priority. As far as the pencil comment unfortunately as all may know when pens are left out they seem to disappear quite quickly. At the time you came in I am sure that a pen was nowhere to be found, and a pencil was the only option. Once again I apologize if the person was rude. Stephanie Slater because of your poor experience with us next time you call you will have a Large Pizza on us. I promise your next experience with us will be better than the last. My husband and I are the only kitchen staff as of now and aim to please all. Customer service is HUGE for me and can promise you will never experience either one of us being rude. As far as the rest of you just checking us out wondering how we are. Come on in and see for yourself! You will be not be disappointed :) We offer many daily specials as well as even better deals on our Facebook Page. We have a large menu that has something for everyone, and if you don't see what you like just ask us. We have made special request items for many and if we have the right ingredients and knowledge we are more than happy to do it for you. We appreciate all reviews, they help us...

Nothing is perfect anywhere and there is always somewhere to improve. Having said that I have never experienced any problems at Zia's Pizzeria and Family Restaurant. There is a new pizza shop in town, in the old Lou's corner building. No one will be as good as Lou and his authentic Italian taste but I'd still like to give the new restaurant a chance before a final decision is made on the current best in town.

First the cons: (as of this writing it's been 30 days since I've gone in to Zia's)

-arcade games were in need of repairs but I believe they were left from the previous pizza shop, Tommys.

-I did not enjoy the lasagna...just something about it.

-some of the tables by the arcade games were broken

Pros: The pizza is the perfect thickness. Some shops make their dough too thick and sometimes is chewy or tastes raw. Zia's dough is not the case. Perfect amount of cheese, sauce and toppings.

Wings are crispy, flavorful and always the right level of heat as ordered. Paired usually with carrots, celery and blue cheese. However, as I've discovered with almost any pizza shop, make sure you get them if you want them. Extra dressing is extra as expected.

I've only bought by the slice once but it tasted just as fresh as a whole pie after it was heated for me. For efficiency they heat their slices in a smaller oven. Some pizza shops fail to understand that the importance of crispy wings but not Zia's. I have never had a soggy wing from them.

Service is always courteous and prompt and I've never had any issues with delivery, pickup or credit card payments.

The shop is clean and each station appears neat...

I have lived in this town more then 6 years I have ordered from this place countless times the food is never consistent or correct I can’t imagine how many times we have order garlic parm crust and did not receive it order another pie today again giving them another chance even called to confirm my online order half pepperoni half mushroom many times both we received both on the same side which is why we started noting it in the order well I called to make sure the order went thru the gentleman who picked up the phone was very nice and confirmed the order correctly to me but when the pizza was delivered here it wasn’t what we wanted again no garlic parm on the crust both topping on one side again after calling to confirm and noting it on the order to top it off this pizza looks like it was cut by 2 year old my wife and I are over it after all these years but before I stop ordering from here people should know buyer beware. When you read this review it is not a review of a one time situation these is 6 years of experience I not calling to complain about it we done it before.i think this time we will just tell everyone to go...