sweetgreen — Restaurant in Town of New Castle

I am appalled, My friend and I came for lunch from our hospital job as nurses. Not only the worker who was getting our salad together was being rude but I also found a worm in my salad moving around. I confronted the manager Diana and her response was we don’t use pesticides in our salad and my response was because you don’t use pesticides doesn’t mean you can’t wash your salads. I’m disgusted. It just goes to show who knows what they do to their other ingredients. Also, I don’t know what was going on to the worker because he was ringing us up than disregarded us and on top of that his coworker came to ring us up and afterwards the coworker who was charging us first came up to us saying our transactions didn’t go through once we finish eating we needed to proceed to pay, instead of asking his coworker “oh by any chance did you ring them up”. Very strange experience!! Im just going to say I’m not at fault you’re working at sweet greens. If you hate your job, quit it ! Never has this happened to me in other sweet greens. Save your money ! Disgusting and disgusted. This can get people really sick !!!! Who knows how many of those warms my friend and I, also who else was there and got the same...

The online ordering has unfortunately gone down hill. I’ve had issues the last 3 times I’ve ordered online. First, the salads were nowhere to be found at the pick up, I waited and waited. Finally went to the front of the store to see where they were (bc no one was in the back area). They were just sitting up there. Second time I ordered- same thing, salads no where to be found. Went to the front and they were still working on them about 15-20 minutes after placing the order (not a big deal, I waited). I got home and realized they forgot ingredients in the salads and no bread (which was ordered). Third time, today, 20 minutes after ordering, salads nowhere to be found. Went to the front, they sent me to the back again. Still no salads. Went to the front- the guy found the ticket (that was ordered now about 23 minutes prior) and they hadn’t even started on my salads yet. The guy making them felt bad and offered me extra protein on one of the salads. A nice gesture. Finally take the salads home- they...

Grossly overpriced even for this area. I ordered in store the Kale Caesar salad. It came with a few veggies, and a tiny portion of Chicken. I asked if I can have extra Chicken as a side. The staff said yes, and grabs a tiny bit more chicken, which turned out to cost $3 to add. The whole salad ended up being $17. I was a little surprised with how little food I got, especially the protein (Chicken), so I weighted it when I got home. 4 oz Chicken is all I got, including the 2 oz extra Chicken. $3 for 2oz, that's $24 per pound. Price aside, they list the salad as 400 calories, which I can only imagine is mostly from the parmesan and dressing. If you are looking for a healthy meal, stay away from this place. The ingredients may be healthy, but not in the proportion they give you. Go to Chipotle or any other salad place around and get more food...