This is the worst BK Ive ever gone to. The prices were unjustifiable! It was getting late so we stopped for something quick. The ordering machine outside of the restaurant is practically useless when the diesel trucks are sitting there fueling up right next to the car, you can't hear the order-taker and they can't hear orders either. REALLY BAD DESIGN, THAT! And patrons MUST use it to use the drive- through. I tried just going to the window to order but i was sent all the way around the building back to the impossible to talk ordering kiosk next to the fueling diesel truck running very loudly and it stunk if WE WEREN'T so hungry we would have left. There was no one else in line either! Rude! I ordered something modest in price and after paying, I saw several deals, and, on food I already ordered too, that the waiter person didn't bother to tell me about during the ordering phase so I ended up paying more for my modest order than I should have ever had to. I mentioned this to the clerk and was given a very negative demeaning cold shoulder attitude. I don't think the food was fresh either.. It was almost cold; we could tell the french fries had been made quite a while before and we thought they'd be warm and salty. They were neither. They slipped them in the bag to get rid of them I think.Yes, I did order the fries, and I thought I would get them freshly made. I don't think there was a manager there; if there was,, they weren't trained. I told them I felt like contacting the company, and the clerk said go ahead and pointed to a number posted on the window. It'll be a long while before I go back there,...
ย ย ย Read moreSome career people, some young adults. But all the staff have gladly and willingly obeyed all the necessary rules to produce your meals. Safe practices were observed. And they functioned nicely as a team: pleasant, professional, courteous and kind. On the footprint of the old Lounsberry (sp?) truck stop, plenty of long haulers still frequent this haunt in the southern tier of New York. The best part? Burger King Radio. Shocked by the abundance of 8o's ahd 90's classics. My first visit, I got The Sneaker Pimps rare mix of "6 Underground". The B52s "Love Shack" greeted me this arrival. The LONG version. If that got you excited, then we're still friends lol A convenience store completes the pair of businesses. Gas is cheap, too.
Did I mention the nusic?? The food takes second behind the music. But not by much. Quick no questions asked replacements of wrong orders. And my order was as fresh as any fast can possibly be.
A great pull over you should you take advantage on...
ย ย ย Read moreWe ordered breakfast #5 sausage, egg & cheese biscuit meal. Waited, waited and waited while staff was having fun laughing. Finally went up to counter to find our order sitting there waiting and cold by the time we got it. This is when we discovered they rung up wrong order. They wrung French toast but we didnโt get that either it was left out only got hash browns which were cold. They ran out of eggs so couldnโt make our order. Offered us a sausage cheese croissant and did not refund us the difference in price. Terrible service, staff friendly but unprofessional sorry we stopped here. They need...
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