Tonight was the third time we have had an AWFUL experience here! So now it is 3 Strikes, You're OUT!! We will NOT be returning. First thing when we get there, seated with menus. Is a bit crowded but the crowd is thinning out REAL fast. Takes 11 minutes for our waitress to just come over to get our drink order. 12 minutes later she brings our drinks, 3/4 of the crowd has left already. Takes our order. 20 minutes later she comes back and says she had to get on the kitchen for our food but does NOT ask to refill drinks. Brings husband's soup and says hate to wait for them to heat it up they ran out and was going to send COLD soup. We had to TELL her to refill drinks. 10 minutes later she brings son and my ribs, she could not remember who ordered what!! We had NO eating utensil's, waited for 5 minutes then had to HUNT her down just to get forks! 5 minutes later she finally brings out daughter and husband's food. My ribs, RAW in the center, my baked potato totally disgusting!! Tasted like it was cooked then put in the refrigerator and then just heated up again!! I took 1 bite and spit it out! Husband's shrimp AND scallops UNDER COOKED. Daughter asked for no coleslaw, no lettuce and no tomato for her burger BUT she did want pickle and mayo What she did NOT want was brought and what she wanted was NOT there! Son never even got his carrots. Waitress did NOT check on us, she did not ask if we needed anything we had to get stuff off other tables! NOT a good dining experience at all!!