Hong Kong — Restaurant in Town of Olive

THE NEW OWNERSHIP IS HORRIBLE!! TODAY I ORDERED FOOD TO BE EXACT TWO ORDERS OF CHICKEN WINGS, SESAME CHICKEN, RICE AND FOUR EGG ROLLS. I PICK UP THE ORDER TAKE IT HOME AND I OPEN THE BAG AND REALIZE SHE ONLY GAVE ME ONE OF THE TWO ORDERS. SO I CALL SHE IMMEDIATE LY ASKS ME TO SIT ON HOLD, SHE LEAVES ME ON HOLD FOR 20MINS.....😣😣20MINS!!! SO I HANG UP CALL BACK WHERE SHE ANSWERS AGAIN, AT THIS POINT I FIRMLY LET HER NO TJIS TIME NO I CAN HOLD AND I TELL HER I ONLY RECEIVED ONE OUT OF TWO ORDERS OF CHICKEN WINGS, SHE THEN TELL ME AM LIEING THAT SHE PUT TWO AND I SAID NO YOU DIDNT! WHEN I GOT BACK TO THE STORE WITH MY COMPLETE ORDER SHE STILL FIGHTS AND CONTINUES TO CHANGE HER STORY INSISTING SHE PUT THE BOTH IN THERE!! SHE WAS HORRIBLE THE NEW OWNERSHIP IS HORRIBLE!! THE EGG ROLLS ARE GROSS AND COLD AND NOT COOKED FULLY!! SHE ALSO INSISTED THAT I WAS MAD BECAUSE I DIDNT RECEIVE A FREE SODA WHICH IS A CANNED SODA WHICH ONLY COST A DOLLAR!! IF AM SPENDING OVER 40 DOLLARS ON THREE THINGS, DOES IT MAKE SENSE TO BE WORRIED ABOUT A DOLLAR SODA!!! ALSO GAVE ME FOUR DOLLARS BACK BUT KEPT THE OTHER ORDER THAT I BROUGHT TO SHOW THEM THEY ONLY GAVE ME ONE ORDER SO I STILL LOST OUT ON HALF OF MY MONEY SMFH GOD DONT LIKE UGLY!! ITS NOT ABOUT THE MONEY BUT I HATE...

I'm surprised that there are so many good reviews... It's one thing to not expect good Chinese food because it's American Chinese takeout in the catskills, but it's bad even for American Chinese takeout. The dumplings were sooo thick and doughy and bland. The beef ho fun (beef chow fun) was an abomination. Vegetables that don't belong in that dish (and aren't in the sample pic), white and anemic looking, and the noodles were so overcooked and wet, they were a solid chunk that you couldn't separate... ugggh. Three beef with broccoli had thick chunks of goo from using too much corn starch and not stir frying it properly. You can make American Chinese takeout yummy, but the people at this restaurant don't even know how to cook. Also I normally don't take away points for cleanliness from Chinese restaurants cuz they're are some gems that have pretty grungy fronts. But the dirtiness plus the awful cooking shows a total lack of concern with what they're doing. It's a shame some Americans will think of this as representative of Chinese food. I've attached a photo of what the dish should look like (which even their own sample photo showed) and the white blob we found when we opened up our bag of food 10...

Looks like I may be in the minority here but in my opinion the food is barely passable. The brown sauce is dark and thick and heavy. The chicken is pounded into big extremely thin pieces that seem slimy. The lo mein is dark and dry and has way too much garlic for me. The shrimp with lobster sauce tasted like shrimp swimming in chicken stock (although to be fair, the first time I had it, it was good). The pepper steak was fatty. The one good thing is that the place is clean and the woman at the counter is very friendly. Much nicer than the previous owner who didn’t know how to smile. However, seems like lots of folks like their food so take my review with a grain of salt and go try it...