Chinatown Kitchen — Restaurant in Town of Rockland

A good client of mine had told me this place had amazing food being that I was so far from Monticello and I always go to Chinatown. I tried this place out in Livingston Manor first three times was great just today. I ordered my food and my wife brought the food home to find out there was no eggrolls in the bag after we ordered the combos with eggrolls. I called them back to let them know that they forgot the eggrolls and they got upset and I said if anything I can bring the food back to show you. I didn’t wanna argue with the guy so I just took my two items And left he proceeded to argue with me and told me to leave and go home. Great customer service if I could give this Chinese food place no stars I would I’m not the one to complain, but this place was absolutely horrible with their service next time I’ll just drive 30 minutes to Monticello , never spending my money here again. Trust me, I’m a business owner as well and I would hate to leave my clients or customers upset. I would want them to keep continue to come back, but this place honestly doesn’t care about their customers if they’re gonna talk to them the way that the...

The people here need a serious attitude adjustment towards their customers! Every time I or anyone I know calls or goes there, the people have horrible attitudes. Went there today and asked them to add white onion, green onions, peas and carrots to their nasty plain fried rice and the boy there just nodded his head like he was listening, but apparently wasn't. None of those things were in my rice. They also had NO HOT SAUCE OR SOY SAUCE WHATSOEVER! Remember that it's your customers that make your business and family thrive. Now learn how to treat them and show them that you appreciate their business already. Get...

This is one of my favorite Chinese food restaurants. I have been going here since I was a child.I love their boneless spare ribs and white rice. Not only is the food exceptionally good, but this is a restaurant run by good, hard working people. I have never had a bad experience in all of my years going there. Not only is the food exceptionally good, but this is a restaurant run by good people. I have never had a bad experience in all of my years going there. Given the current pandemic, they have increased safety measures by having customers pick up their order at the door. That...