Subway — Restaurant in Town of Saratoga

Absolute disaster at this Subway! Rolled up to the drive-thru kiosk at 7:20 AM, starving for my egg, steak, and cheese on flatbread. Placed my order, waited FIVE MINUTES at the window like a fool, only to realize nobody’s even there! Ditched the car, went to check the doors—LOCKED. Both of them! Had to sneak in through the gas station entrance, where they confirmed Subway was “open.” Walked in, lights on, and… NOTHING. Not a single employee in sight! Supposed to open at 7? What a complete joke!

I could’ve hopped the counter and made my own damn sandwich, but I’m not about that life. This is how you ruin a Friday morning! Whoever’s running this dumpster fire needs to get their act together or shut it down. Never wasting my time here again—Nekoosa Subway actually knows how to open on time and serve food. Zero stars if I...

About an hour ago this rating would have been a lot lower. My order was made wrong and when I called the store to tell them the lady was extremely rude and I was instantly infeariated. This women was obstinant and asked me " what do you expect me to do about it." I was so angry I passed the phone off to my roommate so I wouldn't say anything I would regret. While driving back to get my dinner I was incredibly angry. My anger my subdued as soon as i met Sam. She came to the window apologized right away and informed me that the women I spoke to on the phone had walked out after the phone call. She re made our subs and gave us a dozen cookies.thank you sam, for being polite and handling the situation the way it should have...

The Subway at this location does NOT accept The Store Impact Rewards program rewards for free sandiches. I showed the "sandwich artist" the coupon BEFORE I ordered to confirm I could get my free footlong, and he said yes. However when I checked out he couldn't figure out the coupon and then I was told by another employee they are not part of the Impact Rewards Program (even though this Subway is physically part of The Store gas station?!) Maybe you should have a sign posted so others will know you don't participate! I spent $9 on my "free" sub, so thanks...