Nicky Doodles — Restaurant in Town of Verona

This review is meant to shed light on the unwelcoming service my family received and hope that it improves going forward for the sake of the other patrons that will continue to visit them.

We visited for dinner on a Thursday evening. It was cold, windy and there were 2 other families eating in the dining room. It wasn’t a busy night for the crew on duty. We saw an employee at the counter who looked ready to take our order but did not pick her head up to greet us for close to 5 minutes. A simple, “I’ll be right with you” would have gone a a long way. We ignored the service, were friendly while ordering and our order was called out in a reasonable amount of time. After we had eaten we walked out to go to the ice cream window. We walked past the 6 person crew that was standing at the counter. We said, thanks for everything, have a good night….. not one staff member spoke. Not a smile, not a wave…. Zero response.

I know that it’s hard to find decent staff in today’s climate. But to not speak is just disrespectful. I’m sure none of the people working have anything invested in this business, beyond collecting a paycheck, which is why none of them thought to speak. But to the owners or franchisees of this establishment, please teach your staff...

Gross burnt dogs, at throw up in my mouth a little bit price! Me and my 3 sons ordered 8 total dogs 3 reg 2 with chilli (Nicky dog) and 3 with add cheese ($1.49 for cheese? What is this burger king) total price $38.49 that's right average of $4.81 per dog. A chilli with cheese dog comes in at nearly $6. Rolls left a layer of grease in everyone's mouth, perhaps the company's way to get you to buy some ice cream 4 of the dogs weren't finished as they were completely burnt. Son reports the chilli was "disgusting, tastes like Taco Bell's throw away meat!" His words not mine. I'll add pictures if I can! I mean look at that cheese fresh out of a 7-11 vendor likely could have better tasting dogs from a gas station in Hoboken NJ at 3am .... Do not recommend this to anyone to eat! Ice cream is not bad but again this place is way over priced .... Zem's in canastota is better and so is Jake's green house in wampsville along with cone heads, which has 2 locations Oneida...

Very pleasantly surprised by this little place. Stopped in on a whim midway through the first leg of a cross country road trip, and wow. All the employees(high school students)were very friendly and seemed to be having a nice time, talking and laughing and smiling with each other. Good sign to see, especially in a restaurant work environment. The place itself was clean, nicely decorated, and bright with a lot of natural light coming in from the large windows. The kitchen was in full view. Wait time was not long, as we ordered a 10 piece chicken tender basket with fries. The tenders were fresh out of the fryer, as were the fries. Only downside was the order of fries was a little smaller than I thought it would be, but no big deal. The chicken tenders were delicious: tender, juicy chicken, light and crisp batter. The sauce was great too, we got the honey mustard. Outdoor seating was very pleasant. Overall a great find, would definitely go back again....