Copper Ale House — Restaurant in Town of Williamson

We were in the area and popped in for a quick bite to eat. It was around 4:30 on a Saturday before the dinner rush and we chose to sit at the bar. The staff was friendly and helpful, but the only bartender was also taking care of the high tops in the bar area, so it took a bit longer to get service. We ordered 2 apps, fried calamari and wings. They didn't have garlic Parm wings on the menu, but the bartender said, "we can do those, I thought they were listed on the menu". They were very dry and over cooked, there wasn't a sauce on them, just shredded parmesan sprinkled on them with garlic and I think a tiny bit of melted butter, they weren't that good. the calamari was also overcooked, the pepperoncini should have been sliced in rings, it was just ok. When our apps came they didn't bring side plates for us to serve ourselves or put the wing bones on, we were sharing the apps from the serving platters, so it was awkward reaching over each other for our food. The bartender was busy as a waitress and making drinks for the restaurant and never checked back, another employee took our plates, when she did return, she was surprised our plates were gone. One of the other people eating at the bar had a Caesar salad, that looked awesome! The atmosphere here is great the food we had was ok, and I think they need an extra floater person on...

This is my first time here and is so far not great. We came for my sister's birthday. My mother called hour in advance and was told they could accommodate us group of 13. When we arrived the hostess told us she cos only seat 6-7, because "we had to take one of the tables away". We told her we'd made a reservation and we're told "we don't take reservations", when earlier in the day they had said they could.

We squeezed into the seats we did have. The hostess asked if my daughter would need a seat .When I said she was just sleeping at the moment she gave me attitude and asked again "does she need a seat", rolling her eyes. She had a poor attitude during the entire interaction as if we had somehow wronged her, very unprofessional and disrespectful.

They also we're out of eggplant, which was inconvenient because 7 of us are vegetarian. All in all, my poor rating is due to the attitude and disrespect if the hostess.

UPDATE:

I got the ravioli (as most of us had to) and received two undercooked, tough raviolis, and one dried out, almost stale breadsticks.

The only positive of this experience was that at least the waitress was nice. Based on this experience I would...

Went on Saturday night, it wasn't that busy which was nice, the set up for valentines day was cute. I had ordered a black n blue steak with blue cheese on top & my boyfriend ordered the chicken parm with noodles. Well the breaded coating on the chicken was a little soggy, the steak was tiny & dry, the blue cheese looked like it had been sitting on top of it for a while. The mashed potatoes were very thick & garlicky & the veggies were insanely garlicky, I love garlic but not to where that is all I taste. The waitress was nice. But we were talking to an older gentleman who had seated us at the end of our dinner & I am assuming it was the owners wife, interrupted us without even saying excuse me or looking at us & told him to go do something else. Overall we will not...