Papa Johns Pizza — Restaurant in Tucson

EDIT THERE NEEDS TO BE AN OPTION ON THE APP WHERE U CAN TYPE IN A FEW EXTRA "COOKING INSTRUCTIONS" FOR YOUR PIZZA! End of EDIT CHANGED FROM 4 STARS TO 5 STARS. I think her name is Pedra? but she always makes sure everything with mt order is correct and is always very professional and kind on the phone. I see a woman there, I don't know her name but she's an older woman with glasses and a very short pixie haircut with her natural gray hair. SHE is extremely kind as well and ALWAYS makes sure my order is correct. THIS LOCATION HAS IMPROVED SOO MUCH. With customer service, with everything. PLEASE keep it up!🙌🙌

For ALL PJs-There should be an option to order 12 wings. There is a BIG GAP when ordering wings. NEWEST UPDATE: I'm Very disappointed, I ordered a delivery order a couple nights ago and was then told to pick it up and when I called I was very rudely and Coldy told "fine it'll be a while" I said No I'll just pick it up. I got there, I'm 4 MINUTES AWAY And the delight was backing out as I got there and was Already back when I was leaving, 🤦‍♀️ but Ok. It was raining and I Think there was only 1 delivery person so I don't know. But I'm highly disappointed because I feel the customer service used to be the BEST here and has absolutely gone down. I will be keeping track of the food and the service... PS, the older woman that helped me when I picked up my order did take fix it in a way and I DO appreciate that, but it's the customer service that needs work. I take that very seriously. When I'm spending almost $100 on dinner I expect respect. Well it should be given anyways. So we'll see. UPDATE JUST USED THE WEBSITE TO ORDER FOR THE FIRST TIME & IT WAS SO QUICK & EASY, SIGNED UP FOR THE REWARDS PROGRAM! EVERY $1 SPENT IS A $1 EARNED! ONCE YOU SPEND $75 YOU GET $10 IN PAPA JOHNS MONEY! TO ORDER WHATEVER YOU WANT! THEY ALSO HAVE DEALS YOU CAN CHECK OUT! YOU CAN ALSO TRACK YOUR ORDER! IT'S AWESOME! & AS USUAL THE DELIEVERY DRIVERS ARE SO VERY KIND, NO MATTER WHAT. WHICH TRULY MEANS A LOT. END UPDATE THANK YOU To this Papa John's! 🙌🙌 IT'S THE DELIVERY DRIVERS CUSTOMER SERVICE @ THIS LOCATION THAT GO ABOVE & BEYOND! THAT'S WHY YOU GET 5 STARS! & YES, ALWAYS FRESH, HOT, YUMMY...

i like the papa. the stuffed crust is a fav. i gave low score on atmospere merely because the location is meant for takeout only. so an uncomfortable bench is the only thing to sit on. update 9/24/25: tried the papa dippa. its ok. the pizza itself was cut like a standard pizza. not like bread sticks. but taste was fine. not mind blowing. cons: cost for what you get. the sauces with a vinegar base. taste very strongly of salt. not a good thing imo. the hot honey was the exception as the honey itself cuts through the vinegar. it tastes almost identical to the regular old pizza. nothing special pros: it tasted like the classic 😅🤣 never getting this pizza again as the price to portion is poor vs the classic. its several dollars more and outside of sauces. has nothing special or unique. the sauces are mixed. so id rather a standard or stuffed version with extra regular garlic...

Rudest. People. EVER. The two people who answered the phone had absolutely no customer service skills but let's talk about the driver, shall we? Refused to come to the hotel lobby, then when I had to leave my room and walk all the way to meet him he said "Just get your pizza." Multiple people commented on how rude he was upon witnessing this, and a hotel bartender even mumbled "D**k". It takes a lot for me to leave reviews but I absolutely had to. If I had pulled something like that working at a pizza place (I have before) I would've been instantly terminated. Get your employees under control because you're clearly not...