Domino's Pizza — Restaurant in Tupelo

My pizza was wrong. It took an hour to cook. I sat and waited on it for over 35 minutes after I had ordered it online and drove from pontotoc to pick it up. While I was there about 6 other people were waiting and pizzas were dropping out of the oven on the floor while the guys were playing music so loud that they couldn’t hear us telling them pizzas were falling on the floor and they had music playing that said the n work every 3 seconds and cussing. Also an employee took his earring out standing by the food prep station and put it in his pocket and them started putting his hands back into the food. I told the guy at the counter to make him wash his hands before touching food since his hands had been all around his ear and touching his face and that earring and he said I will. I said tell him to do it now before he puts his hands in all the food but it was too late. I’m probably calling the health department tomorrow bc I left a complaint with corporate Sunday and no one had responded. This is insane behavior also no one had gloves on. It was completely unacceptable. I would have fired everyone if o was the manager on duty that day but again I would never put up with any of this crap. I don’t understand how it’s this bad of service. I will never eat here again and I hope y’all don’t either and I hope the health department shuts this down. I have also tried to call multiple times this week to talk to a manager and no one will answer the phone so I’m putting this out into...

I placed a carry out order. 2 medium pizzas. One with chicken tomato’s and spinach. There was no chicken on the pizza when I arrived home (15 miles away.) I called the store to tell them of their mistake. The manager on duty who refused to give a name said that I would have to bring the pizza back to the store, untouched, pictures would have to be made, a report filled out, and pizza would if it met his criteria of wrong, be remade. By this time I was already at my night shift job. I’ve worked at dominos before for years. I told him that’s not the policy dominos has ever had in place while I worked there. The pizza would be remade or a voucher would be given out. He told me I was wrong and then hung up on me. I called back to try and get his name for corporate who I will be calling soon, and was told we won’t give out names, not even a first name. Again, this is not the policy. I do know the person who made my pizzas name was spencer the appropriate action would have been to ask spencer if he did indeed miss the chicken on that pizza and fix the customers issue. I will never be back to this dominos. The owner needs to make sure his GM is giving his employees the proper training on company police because he has clearly not. Hanging up on a customer is not a policy for any business it shouldn’t be apart...

If it was possible to give a 0/5, I would. This dominoes is by far the worst pizza place I think I have ever encountered. The restaurant is filthy to the point where there are bugs (and I mean allllllll kinds of bugs) and flies everywhere inside of the kitchen and the lobby. Moreover, I don’t believe I’ve ever seen a place that was more incapable of running than this specific location. As of the time of this writing (9:20pm), my pizza has been being “prepped” for well over an hour. If that wasn’t bad enough, there was someone inside who had been waiting on a pizza since 6:00pm and had still yet to receive a pizza (as a reminder it was 9:20pm when I walked in). On top of all of this, the staff inside was completely oblivious to the fact that they had MULTIPLE people waiting 2+ hours for a pizza.

Just made this review to tell anyone who is thinking about coming to this location for food to AVOID THIS LOCATION BY ANY MEANS POSSIBLE. I mean that sincerely. They will not even refund people who cannot get their pizza so you have no choice but to wait for hours, or...