Starbucks — Restaurant in Tupelo

Came in Christmas Eve morning while back home in Tupelo visiting family They were busy but not as busy as I've seen in the past. No one greeted us or came to the register after looking up to see us standing there rehearsing our coffee orders and making sure to get the order of the words to our individual orders correct (like most of us do). Anyway. We waited 45 seconds to one minute of an awkward standoff with employees who continually glanced up at us and we made eye contact with. No words spoken. We just exchanged fake smiles and glances. Super weird while we wait for the young man to come sliding up to the register like Cramer from Seinfeld entering Jerry's apartment. No apologies. No hello. Nothing. We just jumped straight into ordering. Fine. No big deal.

The renovation in the establishment (not sure when they did it...I was probably living elsewhere at the time), caused horrible acoustics and my ears to ring the entire time we waited for our 2 americanos. Kids' squeals at one of the tables filled the Starbucks and were almost unbearable. Don't get me wrong, kids are great- West Main Starbucks' acoustics? Not so much.

There were MAYBE two people waiting for their coffees in front or us...or so we thought. Everyone was sitting down while they waited. While waiting 15-20 minutes for our coffees, I saw 4 customers come back for their orders being incorrect and then having to wait in line all over again as their orders were made again. Sitting at the table, I noticed how filthy the prep station was-including the counter where customers pick up their orders.

At the 12 minute mark, my boyfriend went to ask for our money back (we needed to get back home to make breakfast for family). After waiting for someone to come back to the register, a refund was asked for. The batista said our order was coming up.

The only batista making in-house drinks announced the next 3 orders being worked on. Ours was second. Great. But it wasn't really. Two orders were called before ours. No big deal. At this point, we were over waiting and regretted not ordering a simple Pike Place coffee. Would we still have to wait for that or would the barista taking orders have gotten it and handed it over like normal? I wonder.

Doesn't matter. I couldn't help but notice that the regular crew wasn't working yesterday morning. Maybe that's why the experience was so terrible?

In total, Starbucks on West Main is no longer the cozy, comfy place we used to hang out in and enjoy coffee and time with friends.

Word to the wise: If you're in town and want to grab a coffee, skip this Starbies or hop in the drive thru line- it always look long, but boy is it faster! That line cleared out three times while we waited for our...

This specific location needs to be shut down and never opened again! They always have problems here I was just in there and they said they are not taking orders right now only mobile orders which is fine. then I seen people at the drive thru and asked can we order at the window and she said no. Then I called on the phone and the girl with the glasses and blue hair answered and said yes we can but moments before she said we couldn’t. Then she proceeded to tell me one of my drinks didn’t have cold foam when IN FACT! It did and I paid an extra $1.25 for it on my receipt and I told her can I please have it fixed and she just rolled her eyes at me. And gave me a cup of cold foam so I can pour it in my drink myself she was very lazy and has a nasty attitude towards customers maybe people won’t complain if you do your job right in the first place. I’m assuming the chemicals from the blue hair dye...

Went through the drive thru today to purchase two drinks and a danish. Given, the drive through had a long wait, but I ordered my danish warmed. Got to the window and received the food and asked could I get it warmed up again. I didn’t catch a name, but the drive thru worker with short orange hair and glasses abruptly told me no and shut the window in my face. I waved for her to come back and asked once more could I get it warmed and she stated she could not do so because it’s been sitting out a long time because of the wait time, and she then proceeded to tell me well I can’t take it back anyways because I’ve already handed it to you…and shut the window in my face again. I come through almost every day around lunch and buy a drink and snack from this place. Spend your money elsewhere or at least at the one on North Gloster where they’re friendly and willing to be...