The employees at this small Starbucks kiosk located inside our local Safeway, are all to be commended. Always efficient, kind, friendly, patient and professional. We had a 4 day complete power outage in Ukiah this last October. The lines at the Starbucks' kiosk were so long, they went outside the store entrance and around one side of the store. The employees kept everyone apprised of their wait time, what was unavailable, etc and did it with patience and a smile. All of them. They did an incredible job! They also all seem to remember customer's usual orders and names. I really can't compliment them enough. Great group. Their customer service is above and beyond, always. I hope management acknowledges...
Read moreWent through the drive through after ordering mobile pickup, this was my first experience with this location and they missed items on our order. Initially handed us one drink, and waved goodbye before starting to close the window. Then asked if we had more items when I said excuse me, I told her we had two more drinks and a bakery item, but we never got our...
Read moreThe manager Karissa at their Starbucks is a bad manager. She doesn’t even know how to manager her employees, what kind of management is that when you have people walking out the door because you can’t schedule properly when you only have 1 staff member working on Saturday January 3rd, a weekend at that you should know it’s...
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