Jersey Mike's Subs — Restaurant in Upper Darby

They just opened 2 days ago I'm giving them some grace for that first off. We ordered 4 sandwiches from the app. I got home, opened the bag only to find 3 sandwiches. (I definitely could've have opened the bag before I left to prevent that.) I went back and told them there's a missing sandwich. They said no problem, apologized and made the sandwich for me. It wasn't a big deal. Having found out they just opened, sometimes mistakes happen. I get it!

However, they labeled the bags/sandwiches wrong and the sandwich I thought was left out was not the one they forgot. This was frustrating.

But, all sandwiches were still consumed and they were very good! I enjoyed the wrong sandwich despite it all 😉

Staff was friendly and accommodating. I will definitely go back and give them another shot to get my order...

When I went to Jersey Mike’s recently, I noticed something very concerning about how my food was prepared. While the employee was making my sub, they reached under the counter and pulled out a wet rag to wipe down the surface—right in the middle of preparing my sandwich. Using the same rag that’s been stored under the counter, especially while handling food, is definitely not sanitary. It made me uncomfortable to see that kind of cross-contamination happening right where my meal...

This was my first time trying Jersey Mike's. Placed an online order; our order was correct and on time. The sandwiches were very good, both taste and appearance. I didn't interact with the staff much, but from what I did they were friendly and the establishment looked clean. I'll absolutely be ordering again; definitely happy to have a new, fast sandwich shop...