Been here three times and each time was bad service. The first time the guy SNEEZED onto his glove and didn't even change gloves ew 𤢠đˇ and I was on a quick lunch break so I decided to just risk it and overlook it luckily i didn't get sick. I always get a meatball marinara when I go to subway. The bread was soggy but the rest of the sandwich was good but it could have been hotter temperature wise. The second time an old lady and I'm presuming her caregiver were right in front of me getting their sandwich made. Being old she was a little slow in the uptake. Which is fine. What isn't fine though is the middle aged woman worker who stood there doing nothing while I was clearly waiting to get my order and the guy working there was already helping the older lady. I had to tell her I was ready to order even though it should've been obvious and she gave me this big phony smile and took my order. She should have asked me, I shouldn't have had to tell her.
The third time there is a crowd of ppl. Lots of parents w littles . They were all ordering and keep in mind I'm on a thirty minute lunch break. I was thinking of trying something different this time and when it got to be my turn the middle aged woman was helping me while the male clerk was helping ppl ahead of me. I began inquiring about their six dollar sandwiches most subways used to have not that long ago and she quickly told me ham only then proceeded to help the customer BEHIND ME. AFTER I HAD BEEN WAITING NEARLY TEN MINUTES for my turn. Like are you serious right now? ?? I told her I was ready and she began to get it ready by getting the bread but then she began helping other people in front of me even though the man was already helping them then she began grabbing the guys bread of choice behind me. I said "forget it" and she gave me that same phony smile of hers and said "hello I can help you". If you say I can help you, I assume you mean right now . Instead she again stops what she's doing and helps the male clerk again. I say forget it again and head towards the door and she calls me back. I was furious this time and said "it's really ok" and stormed out. I told my coworker about it, and she said she had a similar experience with this woman and she gives her terrible service and a phony smile too..
I won't be coming to this particular subway ever again ..
Edited to add: I see a number of similar complaints about this woman who I presume to be the same one. I hope she's not the manager or owner but even if she is get rid of her! No one likes her and everyone is saying...
   Read moreI called 5times and got no answer and hung ups. Finally on the 6th call I get Rosa who rudly told me she didnt speak English and was too busy to tell me about the specials and to order on line or to come in the store. I come to the store and she became hysterical telling me she knows nothing about the "internet specials." She ignores me and goes to the back of the store. A man comes out of the back to talk to me. I ask to speak to the owner and told him I've had issues with this lady before. I've been a Glen Cove resident for 20years and coming to this establishment 3Xweek faithfully with no incident. Then I hear Rosa speaking clear fluent English to the owner over the phone complaining about me. I comfronted her and told her that she spoke perfect and was playing "The I don't speak English! To excuse her bad service. I told her it took a lot more than just making a sandwich to call it the day. She yelled and screamed at me accompanied by the man and told me to leave the store or they would call the police. I ended up speaking with the owner who apologized; but I'd rather drive to a any other location until these employees are gone from my neighborhood who have treated...
   Read morePLEASE GO AWAY. YOUR FOOD IS DISGUSTING. I am 53 years old and have eaten a lot of SANDWICHES. This place is a joke. one time my freind found a silver fish baked into the bread. just plain gross! its too bad people must have lost their taste buds or something. i dint know. I do know good food .this is fake food beware!! junk. dont be fooled by them. The whole chain needs to go. they could put a much better BUSINESS in this CURRENT LOCATION. Maybe a liquor store or anything that does not serve fake cold cut SANDWICHES. I dont know how this place got so POPULAR. PEOPLE OBVIOUSLY have lost their minds if they eat that whatever???When people stop excepting yucky food they will stop trying to sell it. when you buy crap you deserve...
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