Venice Pizza & Pasta — Restaurant in Valley Township

I'm so torn on this place. The food is good, if a little pricey. But we've ordered from them four times since we moved into the area, and they've gotten the order right twice.

The second time we ordered, I used their online ordering system to try to save time. I ended up with bacon on a pizza that wasn't supposed to have any (for a brother who has a pork allergy) and a hoagie instead of a club sandwich for my daughter (because the online system apparently just sent the order for "one turkey with mayo"). They offered to remake my brother's pizza and put the one we returned on a pedestal to offer to sell by the slice (ew! You don't know what we could have done with that!). We didn't discover the sandwich mix up until after we had gotten to the restaurant the second time, and despite me telling them about it, they didn't offer to fix it (even with them acknowledging the flaw within their system).

The third time we ordered, I ordered a stuffed pizza and was met with, "We make that?? Hold on a minute."

Last night I ordered three pizzas and a pasta entree. Twelve bucks for take out spaghetti is craziness, but my kid wanted pasta and it came with garlic bread and a salad. Or it was supposed to, anyway. We got the bread. No salad. I even ordered ranch dressing for the salad, and the woman on the phone acknowledged that. I guess a rabbit ate it.

All in all, the food is decent. But the hassles aren't worth it for us. I don't know if we'll return, and if we do, I'm checking each order before we leave because I'm fed...

Upon entering, you are met with a vibe of a small town family owned dining. The person who took my order had a thick accent so that created a bit of a communication barrier. He was friendly, yet eager to put the order in to get to work. I ordered a calzone which was HUGE. Quantity does not trump quality though in my opinion. The meat was unevenly distributed which was ok due to the cheese. They did NOT shy away from using which I loved. The vegetables were plenty yet I would recommend if they were sliced smaller and more sautéed. I unfortunately didn’t like the lack of taste from the cake , Mac n cheese bites to the calzone. Maybe it is pure tomatoes with absolutely nothing added. Maybe they were being modest. This spot seems more of a local loved spot based off community love. I was not directed to where things were and had to ask given maybe because of more of a local spot. Not bad...

I am visiting Coatsville PA this weekend for a wedding. We placed a delivery order to our hotel. First I had to tell the lady on the phone at the restaurant three times what I wanted on my pizza. Then she repeated the order to me and she still had it wrong. She finally repeats the order correctly. We wait almost an hour and the pizza delivered is WRONG! I call back and she still can’t repeat the correct order. I finally said just send me a cheese pizza with beef topping. We waited another hour for the correct pizza to be delivered. I took the wrong pizza down to the hotel lobby and gave it away. The lady called me and told me she “told me they wanted it back”. NOTE here: The lady did NOT tell me that. When I asked for the manager, she...