Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Village of Plover

Leaving a bad review is the last thing I want to do for a new business in ever growing Plover, but Papa Murphy's...C'MON MAAAAN!.. so I arrive to my brother's house to watch the game.. ask where his wife is.. He looks at me and tells me.. they placed their order online which they ordered as a pepperoni pizza a different topping on each half the pie..pretty simple, but mistakes happen as they forgot to put any pepperoni on the pie and only the other toppings..no big deal right..just make it right.. they call.. guy says he can only give a $4 coupon cuz it wasn't noticed til it was pulled out of the oven meaning??? What they're trying to scam you out of a pizza?? I'm in service and when mistakes happen, it's made right as nobody is perfect. Resolution should have been to clearly make them another pizza, right?? So..brother's wife drives back there and the other employee working there who must have been the superior of the 2 was rude and unnecessary.. defensive and unprofessional.. I can't believe how simple the fix would have been and they'd continue to get business from my brother and his wife. They've gone to the one across town for years, probably 100 times until this one that's closer to their house opened up which they have ordered from 4-5 times so they are loyal to your brand. They will be taking all of that business back to the location across town all over a simple mistake with a ridiculously easy fix. Take care of your guests as I'm sure this franchise owner would want this FULLY PAID for pizza that was made INCORRECTLY for a loyal Papa Murphy's customer to simply be replaced with a new pie!.....

I called the place today and when I did the person answered and said hello and how can she help me. ...I asked my question that I needed answered but she never responded to me and she started talking to a co worker at some point I heard her say she don't want to be mean and I couldnt hear what the co worker was saying but shortly after she hung up on me......and this would of been my first time trying to order and eat papa Murphy's pizza...since I heard they had great pizza and I'm not a pizza fan and I was just trying to see if I would like theirs enough to order it since I live close by....but now I will never eat it since I got...

I enjoy Papa Murphy's pizza in general. I was very disappointed with the service at my most recent visit. I ordered onlineat about 1:00 in the afternoon for pickup at 5:00. When I arrived, I still had to wait 20 minutes for my un-baked pizza. There was about 3 cars waiting in the drive thru & 15 people inside the store, most of which had been waiting for longer than me. I will have to go...