Subway — Restaurant in Village of Weston

Second time I’ve felt with this unpleasant lady that works there. I went in very hungry this time and ordered 1 6”sub for my son, a cheese pizza for my daughter with extra cheese and planned on ordering myself a foot long sub with extras. She said I can’t put extra cheese on the pizza, the new owners won’t allow it. I said just charge for extra cheese, I’ll pay for it. She said it’s not allowed and she’s not getting fired over it. My only thought was you won’t be working here long with this customer service. Very rude, and had an attitude like it was inconvenient for me to order food “on both occasions”. I said whatever I’ll just take a plain cheese pizza the way it comes, and refused to order myself anything. Reading other reviews on here today shows I’m probably not the only person that’s had to be an inconvenience to this employee. Will not be returning until it has new owners again. BTW this is my 3rd boycott of this location. Last 2 we’re because of lack of product and employees clearly being on something while working. $5 foot long to $14 foot long in 10 years. Maybe it’s time to stop eating...

I come to this place to order a Protein Bowl (Steak Cheese). My wife and I were dining inside. First, I asked if they could cut the tomato in half, and they both looked lost and said they weren't supposed to do that.

I then sat down with my Bowl, and when I took the first bite, the Steak was COLD, and I mean cold as if they just took it out of a fridge.

I got up and politely explained that the meat was cold. At this time, I got a look of confusion like "What do you want me to do about it?" One asked the other girl, and she proceeded to make me another bowl. The faces and attitude on these two girls were as if I were bothering them from doing something else. Keep in mind that there is no one else here. So they were not busy.

The moral of my review... The service industry has gone down. I have been traveling and ate the same thing in two other Subways, and they were great, so I kept coming back. These two young ladies need some heavy training or a different job where they do not have to go out of their way.

This stop will never happen again. If I was hungry, and this was the only restaurant around,...

Never have I ever had this level of disrespect with customer service. I just picked up an online order for 12:15pm and I was there by 12:10. I did not see the pick up bag on the side for pick up but I could see one behind the counter. This worker, a women, was helping an elderly women make two sandwiches and did not look or address me AT ALL even when I asked if that is my pick up order bag. She would only talk to this older women and make side glances at her while stating, “yah, you know… we have had a lot of people steal orders from this location so now we have to keep all the bag behind the counter because of all the thieves. I am only one person working right now so I really can do only so much.”

She then spent over 15 minutes assisting this older women make two sandwiches while completely ignoring me and waited until this women was checked out/ got her drink before looking at me. I gave her my name and then she finally gave me my pick up bag while staring, “sorry for the wait. It has been busy.” I WAS ONLY THE SECOND PERSON SHE WAS TO HELP WITH NO OTHER...