McDonald's — Restaurant in Ville Platte

Mobile ordering is basically the only way I order my McDonald’s food anymore, so it is essential that this aspect of service be up to par with the other forms of ordering food and payment. I love how convenient it is to simply order my food from the app on my phone. Then once I get to McDonald’s, I can choose to either go thru the drive thru, park and eat inside, or park my vehicle at one of the designated spots for mobile order pickup. My phone automatically senses that I have arrived at McDonald’s, prompting me to “check-in” so that the staff can prepare my food. I am able to pay for everything before the food is even brought out to my car, and then off I go! It’s just so simple and quick! Also, beside the convenience of “Mobile Ordering”, I can honestly say that in my personal experience, everyone who works at this McDonald’s has always been extremely and understanding. They work hard and they work quickly to make sure you get the food you ordered in an appropriate amount of time. My order is always correct and if I need anything extra, all I have to do is politely ask and they make sure I get whatever I need. The restaurant is clean and smells great. Management...

Again, had to edit my review to a 2 star. This place is going downhill. The service is bad. And now the orders are lacking what is suppose to be. Ordered the big breakfast in the drive through. The cashier sounded like she didnt want to be there. No thank you or anything else. My order had no butter and no utensils.

Had to Edit my review and went down on my rating. They are losing their good service. Ordered at drive through. Had to correct her 4 times on order at first window over mic. Then Second window had to correct other girl 2 times before I got my order. Also, after I paid and cashier never said a word to me. No thank you or NOTHING. WOW, I actually told her thank you. I was very disappointed. Maybe she was just having a bad day. I will see my next experience how it goes and edit my...

Well I really don't have pleasant things to do say on some part but then there is a few words of speaking the truth lol so as u say excuse me they will not consider that u are speaking to them and they make u stand there looking like a darn fool then the embarrassing part is after ten mins have went bye then they decide to call upon u after here u are walking away talk about disrespect but hey there are few in between there are some good ones that will and do knowledge yourself that don't mind taking things too the next level in being kind Curtis and making every body's day alittle better sometimes though they can be slow at getting the food out too the customer on somedays but then now they have there days were they do hustle and get the...