My son &I entered the dining room of Vineland New Jersey McDonald's #7723 @ 6:50 p.m. we placed a complete order on the kiosk. we stood there for a minute when a young African-American female employee approached us @ told us that the dining room was closed.I proceeded to inform her that we have already placed our complete order.She became rude at this point & said you have to go through the drive thru.I indicated that there were other customers dining in & that the doors were unlocked.I said that its not our responsibility to ensure the doors were locked.now that we were in there & the order had been submitted there was no reason it shouldn't be filled. Meanwhile the manager is yelling from the kitchen, "No we won't fill the order they have to go through drive-thru." Mgr approaches. I tell her that we arrived & came through the doors that were unlocked, placed a complete order on the kiosk and took note that there were other customers dining in. I did not understand what the problem was with filling our order.She gave the excuse that the doors should not have been open & that they closed the dining room because there are only four staff members on duty.I said it is not a customer's responsibility to make sure their doors are locked & it is not a customer's problem that they only have four people on duty. Regardless, its their job and customer service is their responsibility.The mgr became extremely agitated,rude and raised her voice yelling @ me she was not going to fill the order & to go to the drive-thru.I said her behavior & response to me indicates that my business & customer service mean nothing to her at all.She hollered back at me.I asked her for her name &a cooperate phone number.She continued to raise her voice.I told her that there was absolutely no reason for her to raise her voice holler @ me that it was extremely unprofessional.I asked again for her name & number.she stormed over to the register & hollered your total is $18.74.She rudely took the money&slammed the cash register drawer shut.She walked away with no response/acknowledgement of my very politely thank you.We stood there and watched them fill multiple orders....
Read moreSeriously, almost $5.00 for a QP w cheese? Please!!! If I hadn't been light headed, I'd have driven away. So I got the $2 cheese burger from the "value" menu (formerly known as the dollar menu)... AND get this, part of the burger must have fallen into the grill as the round patty was incomplete.
And kiosks to order from.... Because a posted menu above the counter and a human to take your order, how 20th century! And they want to call themselves "restaurants"! When I go to a restaurant, I get waited on but MOST IMPORTANTLY, I pay after I eat. In full disclosure, I haven't drank soda in nearly 40 years so deals that inflict sugarized flavored water on you and potatoes or anything that is fried is no deal! Run specials BOGO, offer meat free choices BESIDES salads. Beans rice and onion wraps come to mind... There are lots of other things too. But keep your prices down so fixed income people can visit without finance worries. AND gluten free is not the only dietary issue in our society. So in closing, no I won't be going there again or any fast food joint short of blood sugar issues. I'm a senior, I am comfortable in a kitchen and have been known to cook and usually have goods with me for light headed (blood...
Read moreTerrible rude workers messed up my mobile order just couldnt care less raw cold not salty fries I have never asked for new anything at a fast food place I know they work hard but this time I did ask for new fries because at this point I have had it so rudely they grabbed my bag they did not give me a new fly tgey just put a few more cold raw not salty fries in my bag. smh 15.00 ish bucks 1 small fry 2 small shakes on top of it all my cc was charged for the order they lost, plus my reorder ( my Mom wanted it and she doesnt get out much) so $26 for a small cold raw not salted fry and 2 small shakes..Lobby is closed so I had to just take the loss and my Mom slurped her watery shamrock leaving her feeling bummed. The worst Mcdonald I ever had to suffer thru mostly because of the terrible window girl who just hates her job and I guess people too Thanks for nothing & oh yea I did call the owners # I heard nothing back so thank you Google for asking for my reveiw hope it helps. Go to the...
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