HK on the Bay — Restaurant in Virginia Beach

FIRST AND LAST TIME EVER GOING HERE

So I came here....when we first walked in we where asked "how many" we said table for two and then she asked "inside or outside" we said inside cause it was hot outside. The host tells us it will take 30 minutes and we was like that fine cause I am sure the wait would be worth it. Well that turned real quickly on the bad and weird side. There where 3 groups of 2 people (Caucasian) who came after us and they where seated before us and she told them the wait would be 10 minutes. The host kept looking our way knowing she was doing us wrong but we remained calm cause we was hungry. She never checked on us or nothing but once I got up to see where how many tables was available I noticed there where 3 tables available. I'm not sure if the Blonde host with the black and white on was waiting for us to be impatient and leave but we didn't. I feel that was so unsat and to sit everyone else before us makes it looks like we was being racially looked down upon.

Once we was seating the waitress brought us waters 16 minutes later which is crazy to me. We place our drink orders and the drinks was amazing so bravo Zulu to the bartenders. The Crab dip was good and I would order that again but through door dash. Lol. We ordered the Seafood pasta which suppose to come with Crabmeat and Shrimp in it, we it was only shrimp and me being a seafood genius and only been eating seafood for the last 10 years there wasn't any crabmeat in the entrée bowl. I tried to give it a benefit of the doubt and maybe it was at the bottom but it wasn't. We called out the manager and she gave us this lie that the crabmeat is cooked in with the Alfredo sauce but all my years of eating crabmeat we all know that nobody is able to get all of the crab shells from the meat. The manager then goes to say she she bring us some crabmeat that we can share but it would be a up charge but she clearly just told us the crabmeat is cooked in the sauce so that lie didn't sit well with me. Then the manager comes to say she took off a discount of both meals, but if it was cooked correctly and we had the crabmeat in there then no discount should have been issued. Then the manager brings out some Ole Bay seasoning to help with the taste but that still does help or replace that there wasn't any crabmeat in the dish.

Someone needs to give the staff especially the host some training on how to treat customers regardless of their skin color. If we all spending good money in this establishment then we expect the same treatment. This place was highly recommended to me by my Navy Seal friends but I have to let them know about the treatment that I received. I'm sure my boss will be pleased with this review once I make it back on Monday. Please do better! Not to mention 2 of the waitress was using profanity after a gentleman touch their backs.

Mr. Terry State Department Food...

Came in for Father’s Day, waited for a table (not a big deal). Upon being seated our server says there’s no clean dishes atm and I don’t wanna give you drinks in to go cups. Took 30 mins to get 3 waters!

After we get the waters we order apps takes 40 mins to get our apps upon coming out the Brussels we got were undercooked, hard with a pile of grease at the bottom of the plate. The crab dip didn’t even come with pita ( guess they ran out and used bread instead?) still had literal chunks of cream cheese in it and maybe 2oz crab meat. The egg rolls were cut open and refries so all the cheese leaked out and the steak inside was dry as hell. The wings were… wings though kudos there. I have no idea what has happened to this place in the last few years but it’s not what it used to be but I guess that’s what you get when you’re only paying your staff $12- $13 to cook as their were signs posted everywhere. I understand there is still somewhat of a labor shortage but maybe if you paid your staff more than McDonald’s wages it would reflect in the quality of your food. When this was brought to the attention of our server who also had a huge hickey on her neck (real professional) proceeded to smack her lips and raise her voice to us snatched up the plates yelled well I’ll get the manager of whom to was no help either basically just told us well you get back there and cook it then. We were just letting you know of our food experience didn’t even bother going for entrees. Hopefully the tourist will keep them alive because the locals recognize these types of things won’t be coming back for a long time.

Better pay for more 5-star reviews from locals...

First, parking is a nightmare. That's not necessarily the restaurant's fault, it's a problem with the area. However, people should be aware of that. The restaurant lot is quite small and it was full so i had to park a couple blocks away. And there is no sidewalk on lookout road, so walking back to my car after dark was a bit risky. Lighting was also not great in that area. I wasn't worried about crime, but rather getting hit by a driver not paying attention.

Second, the food overall was decent. The seafood Mac n cheese was overall okay, but WAY too much old bay. It was hard to actually taste the seafood. The portion for the price was really good though.

The cobbler was a little disappointing. Flavor was great, but a little overpriced for the portion size and not enough fruit. It was mostly topping. The crumb topping was delicious, but i would've liked more fruit to go with it.

Third, it was VERY noisy in there. The waitress kept having to lean over to hear me, and i am not a quiet person.

Last, the service was a little lackluster. It was very busy when i got there, and the waitress was pretty attentive, but it eventually got less busy and she became very inattentive. I would understand more if the opposite circumstances happened. She acknowledged i wanted drink refills, but then didn't bring them for over 20 minutes. She brought the other table's martini though, that they ordered at the same time i asked for refills. It took an hour an a half for me to finish from the time i sat to the time i was out the door. I was a party of one. I probably won't be back, even though the food was decent, but if i ordered again, it would...