I visited the Dairy Queen in South Riding about two years ago and ordered an Oreo Blizzard. Unfortunately, it was a huge disappointment. The Blizzard was mostly Oreo cookies, with barely any vanilla ice cream. The ice cream was way too soft and melted quickly. I figured it might have been an off day—maybe their machines weren’t working properly, and the ice cream wasn’t freezing as it should.
I decided to give them another shot and went back a couple of times, but each time I had the same issue. It seems like they are trying to lower their energy costs by running their ice cream machines less frequently or at different temperatures, and then overloading their Blizzards with mix-ins to compensate for the poorly frozen ice cream. Given that part of their motto is that the Blizzard shouldn’t fall out when tipped upside down, it felt like they were cutting corners to make sure it stayed thick by adding extra mix-ins.
After these experiences, I stopped going to that location for about two years. Today, I decided to give them another chance, hoping the situation had changed. Unfortunately, I was met with the exact same problem. My blizzard was once again mostly mix-ins in a runny, melted ice cream base.
Needless to say, I won’t be returning to this location. If you’re looking for a Dairy Queen, I highly recommend choosing any location...
   Read moreUmmm, I really don't know what happened here, or what to think. I was in the shop, I was waiting in line, and for some reason I was ignored. Completely ignored. The associate finished with the person in front of me, and then began helping the person behind me. When I said that I was next, I was told no she was here before. But she wasn't. I was waiting in line the whole time. I just stood there dumbfounded for a couple of seconds. Then, I turned around and walked out of the store without purchasing anything. Absolutely, unbelievably, unacceptable. I will never ever be come back to this...
   Read moreGot an Oreo blizzard and then had an allergic reaction and had to go to the hospital because apparently they don’t clean there blizzard machine, I went there and asked them about it after and the lady didn’t really speak English. Another time I tried to use a free birthday ice cream coupon and the own said no because apparently “he had to click redeem on the app” which is the stupidest thing I have ever heard. DONT GO THERE IF YOU HAVE...
   Read more