Domino's Pizza — Restaurant in Virginia

Possibly the nicest Dominos guys out there. I live in Miami but was in Leesburg and ordered from this location earlier this year. The speed and quality of this store put my local Dominos in Miami to shame.

Fast forward a few months and I thought I was ordering from my local store in Miami when I chose to reorder a previous order, not noticing it went to the Leesburg store. Ahad called me and was so polite, kind, and understanding, when we finalized realized what had happened. He offered to cancel the order and refund me which of course he wasn’t required to because the mistake was mine.

I offered to send him $10 via one of the payment apps for his time and gas but he wouldn’t hear of it. I couldn’t leave a review on the app because the order was canceled and refunded so I came here to leave the review. This team and especially Ahad go way above and beyond. I even texted Ahad and jokingly told him I should I have known something was wrong because my local Dominos in Miami is never that fast.

To be honest, I didn’t realize this level of exceptional customer service still existed. This little act of kindness went a long way in restoring my faith in humanity and that there are still people like Ahad that take pride in the level of service provided and going that extra mile, even when it was the customer who messed up....

This Domino’s delivery is very good! I would’ve given a 4.5 star rating if possible. I think overall they’re good at making the food, but have areas of improvement. There was a previous time that my delivery took 20-30 minutes from leaving the store to get to my house. The driver did update me when he was close but did not provide an explanation. So communication could be better.

This delivery order was really good as well! Carter was very speedy, polite, and professional, so shoutout to him. Our pizzas came out great and desserts, but the only thing that wasn’t up to standards was the Cheddar Bacon Loaded Tots. It’s not obvious on the menu but there is a garlic parmesan sauce that comes on the tots. Yes, it was my fault for not reading thoroughly but the problem was that there was way TOO much sauce on the tots. (Pic attached was after trying to...

I have ordered 2 Pan pizzas at 914 pm and waited about an 120 minutes still did not get my pizzas so I called the store and spoke to a guy name Keith Who actually took the order at 9:14 PM asked him where my pizzas were he said another 7 minutes You should be getting your pizzas at this point I ask to speak with a manager he put me on hold for two minutes and then a woman picked up the phone said she was the store manager so I complained about the delivery she asked me what my address was I said the address is she said your order is beef pizza and pepperoni which i did not order I ordered two pan pizzas with veggie toppings horrible experience do not order from this store stay away very disrespectful employees can't believe this that someone could this with Peoples food orders...