Domino's Pizza — Restaurant in Virginia

Ive never left a review for anybody or anything ever. With that out of the way....This has got to be the worst delivery service i have ever dealt with.

Imagine living across the street and paying for a pizza and tipping 30+ percent ahead of time. You would think that would mean something. literally less than 3 minutes away cross the street and your there.

Imagine putting in an order at 8:39 and not getting your pizza till 9:56. This has happened enough now to where its upsetting. I am willing to let stuff go, only so many times. I tipped you 10 bucks on a 29.00 order and you took over an hour to get it to me.

Imagine ordering extra cheese extra sauce and not getting it. Imagine a crusty dryed up pizza instead. Imagine everything you order pizza to chicken is dried up and nasty. Imagine ordering a pan pizza with extra cheese extra sauce. should be more like a calzone. but sadly no. several 3 inch airpockets so that extra cheese extra sauce is more like half the pizza and the other half bread. Highway robbery.

OH AND EVERYTIME THEY ARE LATE THEY SAY THEY COULDNT FIND THE HOUSE. GUESS WHAT...THERE IS A GPS TRACKER I COULD SEE WHERE YOU WERE GOING AND HOW LONG IT TOOK. Flip phones have gps. maybe 20 years ago i would of been more lenient even though we still had gps back then. not knowing my house is a bullish excuse in 2024. how did you get to the 5 other locations that you put in front of my delivery.

AVOID THIS PLACE LIKE THE PLAGUE. ILL BE GOING TO TACO ZOCALO FROM NOW ON. I CAN TELL THEY WANT MY MONEY. I DONT SEE THIS DOMINOES LASTING VERY LONG IN BARCROFT WITH BELOW AVERAGE CUSTOMER SERVICE.

I wanted to give no stars unfortunately i had to...

Worse customer service I received from pizza place. Driver claimed he was familiar with our neighborhood and that was a lie. Had to go outside to meet him to get my food after he called several times and claimed he couldn’t find our home. Called the manager to tell him what had happened and he put the blame on me. Told my husband he couldn’t do anything about what happened and in so many words his driver wasn’t at fault so I called back to get he name of the manager and when Vanessa answers the phone she only gives me the name of one manager and when I ask for the other name she asks why and then proceeds to hang up on me. I then go drive to the location to find out the name and when I ask him he refuses and goes to his office. I noticed a guy making pizza and I asked him could I speak to him and he agreed, come to find out that’s the other manager so I explained to him what happened and he didn’t resolve the issue either he said I could contact corporate office. And if you look on the box of pizza and the receipt it gives you specific directions on how to get to our home. I wonder how I’m at fault and his driver is not a fault. BAD CUSTOMER SERVICE!!!!! And by the way the manager name is Barry if that’s not a LIE!!!!! This Dominos is located in Barcroft Plaza off of...

I ordered 2 large pepperoni pizzas using the robot. After 30 minutes my order was on the prompter as done. I just walked in from the grocers to arrive just in time to get my pizzas. I Stood behind a customer for 10 minutes while confusion abounded with the manager and other employees who where very very busy. Eventually the person in front of me and a guy waiting behind me got their pizzas. The person in front of me had a problem which got some attention. Then my turn was up. I told the guy behind the counter who I was and my order was ready. He went to the rack to get the two pizzas with my name on it. Two of the workers talked loudly about my order was there just a minute ago and now it was not. Why!? they both said. I was ignored for a few minutes then I called the guy out. "What happened to my order?" I said. "Sorry" the guy said. Your order was given to someone else. I told him to cancel my order which by this time was moot since the robot took my name off the tv screen. I had not paid for the pizza yet so I guess to them it was no loss. I left empty handed and angry. I bought an unbaked pizza at the grocers and took that home to cook. I'm not too angry since I understand things can get confusing. This was the worst I've seen. No emotion here....