So I ordered online twice. Each time this happened: tonight I ordered a pizza for 8:15 online. I got the responses that it will be ready around 830. Okay, I have time to run a quick errand and then head to the store. Ding Pizza is ready (It's 8:05).
Why was my pizza ready by 8:05? And furthermore, when they called asking where I was and I said "y'all told me 825pm. I'm pulling up at 825 pm. Why did you make it at 805 but tell me 820? This is the second time and its ridiculous."
The owner got so angry and threw a temper tantrum saying he didn't text anyone and didn't know what I was talking about. Pretending he doesn't know how online orders work nor that the system gives an expected ready by time. He told me it was my fault because I wanted it at a certain time, even though the restaurant tells you when the food will be ready.
The more troubling part aside from any semblance of adulthood responsibility taking, he was shaking and slamming stuff, like a 3 year old having a temper tantrum. I was worried he was going to get violent over me having an issue with the online ordering service.
Thank you to the young man who was level headed trying to calm him down. But I don't think I could ever feel comfortable in that store again. He was just so angry over something so small where I just wanted to be heard and acknowledged that "yes. There is an issue with the online ordering system and maybe we need to adjust accordingly, would you like us to remake...
Read moreEnjoy authentic Italian cuisine in the shopping center located at the corner of Lucks Lane and Courthouse road. It is tucked away at the end of the long brick building, beside the China restaurant. If you are leaving Food Lion and take a right in the parking lot toward Lucks Lane, look to your left and you will find it there.
The prices are very reasonable and the environment is clean and casual. Take out food is also quite popular.
Check out the great Yelp reviews.
#italian #restaurant #nuccio...
Read moreI’ve been going here for over 13 years. They are a takeout and delivery. He hires his own delivery person so it comes quickly and always hot or a salad in separate bags. It is the best Italian around. It’s tucked away on the corner of Lucks Lane and Courthouse next to the Shell gas station. I love it and would recommend it to all. Great service. Friendly. You can pay over the phone and tip, or tip at your home. Best place...
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