I ordered an ice cream cake which I initially was told could be customized. When I called to place the order I was then told I couldn’t. Fine.. so I asked for a white sheet cake with writing in brown. My plan was to decorate it orange and black Halloween themed myself. I come to pick up a cake and there’s rainbow sprinkles all over it. I was told it would be over an hour to fix which I didn’t have. (and that could ruin it). The part I found most frustrating was the level of customer service after screwing up my order. They did nothing to rectify it and showed zero remorse. I left paying over $100 for a cake that’s not what I ordered. I have not tried the cake, but customer service goes along way. I will...
Read moreUpdate: I had the best vanilla soft serve with Jimmies it was fantastic. They have the best soft serve in Wakefield I also picked out the HANDMADE ICE CREAM CAKE I want for my birthday. They make them with homemade icecream and real whip cream frosting
a wakefield business that has been around FOREVER - they have great soft serve and they have a ton of hard flavors to pick from - they also have shakes, frappes and lime rickeys. the home made ice cream cakes look so amazing.
i like going here for a nice treat the ice...
Read moreThe focus, diligence, and chemistry between the team working tonight was unmatched. Their ice cream knowledge and customer service skills were top tier. The main man himself, Anthony, has regularly been super helpful whenever I come in. He remembers specifics and caters to exactly what I am looking for. Megan’s quick thinking helped me execute a perfect ice cream choice, and Lexie provided help for our large ice cream order. Meletharb is an absolute 10/10 and my favorite ice cream in the...
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