I am only giving it a one star because I cant give it zero. The food tastes good but every other time I order my food is incorrect. The last order that got messed up they agreed to credit me and provide a free general tsos tofu if I would come to pick it up. I placed the order and came to pick it up and they even had the note of why I was receiving a complimentary order and then they changed their minds and said they would only give me 10-20% off. I explained to them that I did what they asked and it wasn't my fault my order was consistently incorrect or that they kept on billing me for food and then running out of ingredients and calling me back to cancel my order. They said too bad, they changed their mind and refused to give me the order right in front of me and instead threw it out as I watched. This is just terrible customer service. I could overlook the incorrect orders, I could overlook the incorrect charges to my account and them consistently running out of ingredients and canceling my order last minute but to not honor what they agreed to and throw my food out in front of my face after I drove all the way there to get it...is just uncalled for. I have been a loyal customer for over a year and I am finding a new place. ...
Read moreNEW OWNERSHIP DO NOT BUY ALL ITEMS HAVE BEEN CHANGED FOR WORSE, THIS IS AN ENTIRELY DIFFERENT RESTAURANT WITH THE SAME NAME. This used to be my favorite Chinese food spot in Warwick. I always got the chicken wing combination meal and it was delicious, but recently ownership has changed and all of the food looks and tastes completely different than they used to and it’s MUCH worse. Chicken wings are about half the size and use a different cheaper seasoning, and the rice was cold and tasted like it was just microwaved (I waited in the restaurant as my food cooked and picked it up as soon as it was ready). The egroll was smaller and cooked terribly, the oil it was cooked in wasn’t heated enough, so it was just soaked in oil and gross. I have also spoken to other friends who once loved this restaurant, all of the other items have changed for the worse. Someone bought the business and thought they could make all the menu items with cheaper ingredients and still stay in business,...
Read moreFAKE REVIEWS FROM OWNERS!! DO NOT BUY NEW OWNERSHIP DIFFERENT CHEAPER RECIPES!!! My good friend left an honest review speaking about how the ever since ownership of the restaurant has changed the food is now MUCH worse (Chinese buffet quality). Less than 12 hours after my friend posted his one star review, two people by the name of “Dondup Yeshi” and “ san zhang” who I’m assuming are the owners left themselves fake 5 star reviews. They will probably make more accounts and leave fake reviews. The food here is disgusting, I previously rated this restaurant 5 stars. But now it is a 1 star restaurant, this is now Chinese buffet quality food. Don’t waste your money, threw away my shrimp fried rice with chicken and broccoli to get...
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