La Fonda — Restaurant in Wasco

I have only ate at the Wasco La Fonda a few times. My girlfriend lives in Wasco and she has suggested this restaurant a few times. I have always loved the La Fonda on Niles in Bakersfield.

This past Saturday it was raining and around 6pm my girlfriend suggested La Fonda’s nachos and tortas. We headed there. When we walked inside there was only 1 lady waiting for her order, other than us it was completely empty. We had stood at the counter for about 2 to 3 minutes waiting for someone to come up front from the back. When the lady finally did she grabbed a phone call that had just started ringing and took their order before taking ours.

This is where something went wrong. We placed our order and got our drinks. Another guy walked in and placed an order. We then sat there watching people come in and grab their call in orders and the guy who ordered after us get his order and leave. After 35minutes my girlfriend went up to ask what the status of our order was, but again she waited at the counter for another 3 or 4 minutes until the lady came up and asked if we hadn’t received our order. My girlfriend told her we had not. She then proceeded to explain that apparently our order had got missed when the back printer ran out of paper. Our order was apparently in limbo. The employee then asked if we wanted our order or a refund. After quickly asking my girlfriend what she wanted to do, we asked for a refund.

I had paid $32 total for the food and two drinks. She refunded me a little over $24. I told her it was $32. She said “yeah but the drinks.” I didn’t argue but from my perspective is I’d have spent no money here if I hadn’t stopped here. In my opinion, and I know it’s my opinion, but to settle this situation and make me whole for waiting and getting nothing from this place would be a full refund. I was not happy with the resolution but I also am okay with their decision. But it’s my decision that I will never again visit this location and never spend another dollar at the Wasco La Fonda. I hope La Fonda is happy with the $6 they kept for the drinks, because it cost you a customer in the future. 41 wasted minutes.

I gave them 2 stars because in the past the food was good but I can’t abide the service here and the way they resolve customer...

Honestly I have never been here because of all the bad reviews and I am so glad I haven’t! For a small business you’d expect the staff/owners to be more humble and kind. My sister went early in the morning, as soon as they opened, to ask if they were hiring. Not for herself but for my mom. Mind you my mom works in the fields so she couldn’t go herself. She waited for a while and no one ever showed up so she called instead. Lady on the phone was super rude, pretty sure it was the manager, and said how do you expect me to give you a job over the phone. My sister drove over there to ask in person. The same lady said she would never hire my mom since she didn’t even bother showing up. My sister tried to explain but she just brushed her off. I’m super disappointed, I can’t believe anyone would treat another person that way especially in our community. Just remember...

I have been going to La Fonda at both the Shafter and Wasco locations for some time. I am just some hapless gringo with a hobby that brings me to the area twice a year or so from my home in Utah. But I have to say that my meal this evening was beyond expectation. I am not Catholic (nor Mormon), but for some reason fish on Friday is what I crave. So I ordered the fish tacos tonight in Wasco at La Fonda. They were delicious! The breading was crispy, the fish tender, perfect! The tortillas were not the focus of the dish. I am beyond pleasantly surprised! Wasco has a variety of dinner options, even a wonderful little sushi restaurant that sadly, closes early in the evening and therefore is usually unavailable to me, though I will hit it when visiting again in February. But La Fonda fish tacos tonight...