High Flying Espresso — Restaurant in Washington

If I could give 0 stars, I absolutely would. There’s a reason there’s already multiple bad reviews both here and on Yelp for the owner’s poor attitude and teenage-like behavior. She’s just blatantly disrespectful and curt. This is also the reason she cannot keep girls here for more than a month at a time. No one can handle her for longer. I have been coming here both in person/ordering on DoorDash for 4+ years, or whenever it first opened. I have dropped thousands of dollars here, and being a barista and bartender myself, I always tip the sweet girls $3-$5 minimum on my $7 drink. Everyone besides the owner would make my coffee correctly almost always. Once in a while a new girl would not have any true coffee knowledge and would burn my shots, but Amy (the owner who knows it all, better than you or I, of course) CONSISTENTLY gives me burnt espresso and claims to know what my drink is better than I do… as a barista of over a decade, I know my drink, how I like it made and what it is by textbook definition… I can’t even say how many times I did nothing, and just couldn’t drink this expensive drink I paid for. This woman will argue with you until she’s blue in the face to charge you as much as she can, when she’s dead wrong in what certain coffee drinks actually are by definition. If you are ordering an Americano and want no water- she will charge you $3 more and call it a breve because there’s no water in it. Almost all coffee stands have abandoned the practice of water in an ICED AMERICANO. Which is the normal way to make it unless someone ASKS for water. And I’ve put up with this bull for the last few years as there’s girls there that I truly do love/loved (Maria & Bella never disappointed) and they make my coffee right every time. And I’ve paid her outrageous up charges (which her pricing varies day to day lol, weird right). But because I need to have my coffee remade/reordered via DoorDash when Amy makes it, she’s “banned” me from coming there lol. Why would I drink a nasty, poorly made drink that I paid $25 to DoorDash? Of course I’m going to ask DoorDash to credit my cost back to re-order a drink that is hopefully made by someone who knows what they are doing. Is this high school? We’re talking about a woman in her 50’s acting 18. Maybe stop being trash at making coffee and trash towards people in a customer service based company. That blows my mind to be SO condescending and belittling towards people and expect anyone to want to spend money there. Legit your presence, your tone and how you speak to people makes or breaks an entire business. I would take your money elsewhere if you want to be treated with respect- like a valued customer and spoken to better than a dog. So many girls that have come and gone from this place have told me horror stories about working for her, and that many customers avoid coming when Amy is working at all costs- which I do as well. Unfortunately I don’t know who is there when I DoorDash, I just have to cross my fingers. She’s just mean and it’s absolutely uncalled for and frankly inappropriate and unprofessional.

No need to respond, I just needed to...

Poor service!! coffee made poorly or to poor standards, and possibly ignorant or out right rude customer service :(((

I ordered two Lattes, one hot and the other cold. Mine had an additional shot and flavor (which is more than I’m used too) and it STILL tasted like bad espresso, watery and unflavored. I’m used to bad gas station coffee, so...

Watery Espresso, possibly the machine. When we called to let them know they told us it was “made correct” and we thought it was bad because we used “white coffee”; then HUNG UP ON US.

Only one drink had white coffee, both were poorly made and the rude service pushes us to not give a...

The weekend barista is super cool! Great and speedy customer service. Upon arrival, she had asked the person if they would their "usual..". She was able to hold conversation with both of us and have us out, one right after the other. They have one size larger than I'm used to seeing at some other coffee stands and their prices are pretty reasonable. Also the selection of food items is pretty vast! I just moved into the area so I plan on becoming a...