Pan Lourdes Bakery — Restaurant in Washington

i just left the store and had the worst experience i waited 40 min for 2 pieces of bread mind you they owe me one from 3 weeks ago when they charged me for 3 and only gave me 2 i was cool about that but today the lady in the front has no respect for people time waited 30!plus min for 2 orejas that came out to 4.50 she tells me in a very annoyed voice the minimum is 5 if i can get something else after i just waited 40 min for 2 breads that’s not how you treat costumers at all just looked at her with disbelief asked her ur really going to be asshole over 50 cents after i waited 30 mins that’s not how u to treat a customer oh yea 3 people left while i was in line because of the wait check the cameras but never coming here again horrible spot don’t know how to treat people after making them wait 30 plus min just to order i’m disappointed because i really did like this spot but never again that lady in the front was horrible i’m one of the owner of mariachi lounge and that was by far the worse costumer service i’ve gotten from any bakery seen another review on here saying the same and it was the same employee they complained about girl with blonde hair need to be fired .

I put four stars on here only because the lady at the cashier today and she was the lady who was there the first time ever went. She’s extremely nice and she always gets me out the way with a smile And in my opinion, provides great customer service compared to that lady who was there yesterday with the blonde hair but in general she gives great ...

I was in town for business, I love pan dulce, so I thought I would give this place a try. Worst mistake of the day! I bought 6 pieces, hoping to share with colleagues. Epic fail, they were so old (probably from last week) they smelt like rotton yeast. They were extremely dry and crumbly (bread should be spongy). Needless to say, I did not give them to my colleagues. However, I did give all of them to a peddler who was more than content to have something to eat. One of my colleagues went with me, and we chatted for a bit while attempting to eat the pan dulce. After sitting there for about 30 min, a lady who worked there asked us to leave because there are people who want to sit down. There were many empty seats open for them to sit down, but it was not worth the fight, so we left. I would not recommend this...

The prices are good, but there is no menu and no prices listed anywhere.

Two ladies work there, but one doesn't speak any english at all, which is ok, but can be frustrating if she's the only one working

If you don't speak good Spanish, then you're likely going to get bad customer service

I've been here at least 6 times just looking for one specific desert. As tasty and good value and that desert was, the inconsistency of desert availability, lack of menu and pricing, and communication issues prevent this bakery from being more...