Union Square Deli — Restaurant in Washington

I have to edit my previously five stars down to one. It's just so hit or miss with this place. The person answering the phone tonight is just rude as noted by many other comments. I can tell she was busy and annoyed that yet another customer was calling. I've also had her answer the phone before and the same thing but let it go. But, this was just too much. I clearly ordered onions with the sandwich, but of course, failed to do so. Every once in a while the pizza is good probably due to who's making it. But more times than not, they put cheese on top so all the toppings fall off as you pick it up and the toppings are not fully cooked as a result. Just basic pizza making 101 stuff. Then they ask you if you want a tip. I never understand owners who put their staff through that. Yeah I get you don't want customers touching your screen, but figure it out. Don't make it...

Tried the Cafe today as I was in town for Memorial weekend, it was all around a bad experience from ordering to the food & coffee. The woman who took the order was EXTREMELY Rude, I’m assuming she was not happy to be working the holiday. We ordered 2 sandwiches, she quickly gave us a total without asking if we wanted anything else or anything to drink. Then she again gave us our total and asked if we were tipping 15 or 20%. Seriously?? We did tip in hopes that our tip would be worth it, Unfortunately my latte was so bad I only had a few sips. My Chicken/bacon panini had ONE piece of bacon on it total and 3 small cubes of chicken on each 1/2 of sandwich. Don’t waste your time...

Very disappointed, again. We placed our order to go and sat patiently waiting for our name to be called. While sitting there people came in to pick up their pizza, others were seated and received their order, and we looked at each other wondering if we might have not heard our name called. After going up to the counter our order was sitting on top of the pizza oven. If that wasn't frustrating enough while we waited over 30 minutes, after getting home my French dip was like leather and over cooked with imitation au jus' that was a tasteless broth. My husband's sandwich was supposed to be warm but was cold. We came back expecting some kind of improvement from a year ago....