Culver’s — Restaurant in Waunakee

Ordered curbside for (4) people. Totaled $80 and change. Website well designed to order a complete meal by person. From there it went downhill very fast. Ordered at 5:11pm. Delivery at 5:18pm per culvers not me. I got it by 5:18pm but the meal was slaughtered. The 4 malts, mixers, shakes were slopped all over the outside of the cups, the tray, the holder and the burger bag. The kid tried to shove the huge bag and the drinks through my drivers side window at the same time. No drink covers on the mixers, shakes, and malts so they slopped all over my passenger side seat. What a flipping sticky mess!!! The burgers were so haphazardly assembled it looked like all the components were thrown in the box. Ketch, mustard, all over the boxes and buns. Burgers with half melted cheese thrown in. Grease saturated the boxes and literally broke apart when taking out so the burgers feel on the table. Cheese sauce containers had cheese spilled all over the outside. The napkins were grease soaked and stuck to everything making the mess worse. From my perspective, Culvers was the upscale burger joint with classy custard. For $80, I expect a little attention to detail. Burgers made with care, packaged with care, delivered with a level of upscale poise. The McDonald formula is fast due to process control but sometimes quality was compromised. Culver’s has neither quality control, process control or attention to detail. What kind of manager cannot know how his servers are working? Is there even a manger on site? The level of apathy at this location must stem from the leadership.

For me, at $80 for (4) people this is totally unacceptable and ridiculous…. Close the doors and save us all the frustration. To make matters worse, my son told me his burger was bloody and mostly raw. I rest my case. Sad part is, this review will not spawn action or accountability. I bet anyone no one from the restaurant will try contact or trace my order back for follow up. In these days of inflation, and very poor customer service, accountability fully absent, I cannot afford the luxury of eating out. For $80 I can make gourmet burgers from expensive rolls and with ground ribeye select steak for less money, better tasting, and feel spoiled. Goodbye Culver’s. You received my last...

Our family patronizes Culver's regularly, although this is the first time we have visited the Waunakee location. We ordered via the drive thru and received our drinks right away, then our food was brought it to our car a few minutes later. When the food arrived, it was hot and smelled delicious! (After hiking all afternoon, we had built up quite an appetite.) We took our order and my wife asked if there was ketchup in the bag. (We were eating in the car because the dining area was closed due to COVID.) Anyway, the girl looked my wife in the eyes and says, "yes". Upon inspecting the contents of the bag and dividing the food ordered between us, I asked my wife, "Wife, please hand me a single serving of ketchup to make my fries super tasty.". And you guessed it, no ketchup. Not only was there no ketchup (that we never asked for, by the way), but the woman straight lied to us. Looked us in the optic scans and lied. At first I thought my wife was joking and inspected the bag myself, but no, no ketchup in the bag. I was so hungry that I began feavorishly devouring my burger, occasionally glancing at my fries in disappointment. But alas, the same woman returned in the parking lot and I made contact with her voicing a request for ketchup. She must have seen the panic in my eyes, because she returned to the car with ketchup in about 30 seconds. She literally saved the fries, and by extension, the entire...

If you're ever in Waunakee and are craving some good old fashioned American comfort food, then you need to head on over to Culver's. This restaurant is best known for their ButterBurgers and fresh frozen custard, but they have so much more to offer.

The first thing you'll notice upon entering Culver's is the friendly staff. They always greet you with a smile and are happy to help with any questions you may have about the menu.

The menu features a wide variety of items, from burgers and sandwiches to salads and soups. There's something for everyone at Culver's.

The burgers are definitely the star of the show. They're made with fresh, never frozen beef and are cooked to perfection. The sandwiches are also very good, and I highly recommend the turkey club.

The salads are fresh and crispy, and the soups are always hearty and filling. I especially love the chili.

And of course, you can't visit Culver's without trying their famous custard. It's made fresh daily and comes in a variety of flavors. My personal favorite is the turtle sundae.

Whether you're looking for a quick bite to eat or a leisurely meal, Culver's is the place to go. The food is delicious, the staff is friendly, and the prices are very reasonable. I give Culver's...