Dunkin' — Restaurant in Wellesley

I visit this drive thru at lease twice weekly on my way to work. I usually order from the app before arriving. The line tends to move pretty quickly considering this location seems to be extremely busy in the morning. My order is usually just as I ask. My go to drink is the refresher! They are the best location to buy my favorite drink because I have gotten it from other locations in the area and it is not always up to par. This is my...

Very poor customer service. Drinks made incorrectly, when asked to have the drink fixed met with A LOT of attitude. The 3rd time it happened I asked to have a refund and this woman insisted i fish the receipt out of the trash (which I did) and still didn’t give a refund. Please don’t bother, there are plenty of DDs that can make coffee correctly and aren’t mean to customers asking for a...

DD is my daily stop for coffee. Very dissapointing to see the store unable to accommodate in store sit down even after the Commonwealth has expanded full restaurant service. It looks and sounds like the staff prefers to keep the store as a to-go and drive thru only. It serves their own needs but not the needs of the...