Blue Willow Fine Foods & Bakery — Restaurant in Wellfleet

The food is very good, but the prices are far too high and the customer service is horrendous. I vacation in Wellfleet every summer, and because of the way I was treated, I will never be returning to Blue Willow in the future. We paid $50 for 3 coffees and an assortment of pastries, only to realize our order was wrong when we arrived home. After driving back to pick up the corrected items, we were told we had to pay for them despite it being the restaurant’s fault. I agreed to pay (even though I don’t feel we should have had to), and with my credit card in the machine, the employee continued to berate me.

Given that this bakery is off the beaten path and likely relies on recommendations, I think they’d benefit from making some serious customer service improvements. Based on prior reviews, my experience was not unique, and there are plenty of other bakeries in the area where you can get great food and a much more...

Wasn’t impressed by the sandwich I got. I bought the cinnamon bun sandwich and waited 25 minutes for it. When I unwrapped it the ham was off the sandwich? It was also VERY soft, greasy and unstructured in general. For over $12 a sandwich I thought it would be better. I also found the workers borderline unfriendly. I understand it was busy and it’s a small space but greeting with “hi, would you like anything from the pastries box?” or something of that nature is more helpful if you’re going to tell me to order my sandwich at the register. Also wanted a iced chai tea and requested without sugar and was stared at for a few seconds before being told the sugar was already pre added so when I said I didn’t want it the two women at the register just continued to stare at me. It was a weird experience. The quality of the sandwich, the long wait, and the stressed attitude of the workers means I personally won’t...

We had a mocha, chai, an iced americano, Italian soda and an iced mocha. Very good and cute selection of pastries. Loved my Clementine Soda. We couldn’t find anywhere that sells Cape Cod chips near the light house and they have them here and it’s only a 12 minute drive from there. Their umbrellas here are good and strong but there’s also a structure as well with more picnic tables. Good spot to come with dogs because they have a large covered patio in the lot (and everyone who saw our dogs were thrilled and happy to see them) The chai mix here is the powdered kind that most places serve around here but it was fine and ready fast. (Definitely better than some house made ones - the mix kind is easier to keep consistent) We came 30 minutes prior to closing and a lot of people came in for take away in that time but no one else “dined in”...