Wawa — Restaurant in West Deptford Township

IMHO this is the worst store in the chain. Unfortunately, this is the one closest to my house so we have to suffer for that. I typically just go further to the Paulsboro store in order to avoid the headaches. What is this store bad? When you order food, you know how the machine always tries to upsell you by adding on to your order? You know...Add bacon, cranberries, or even another ladle of chipped beef or sausage gravy. Yeah, good luck getting that! Since the registers are on other side of store you can't watch them make your food. It comes packaged and ready to go. You get to your destination, like work or home, only to find no bacon, or no cranberries or no extra ladle. Nada! Oh you PAID for it, but you didn't get it. For my family, over a year time period, this store beat us for the upsell items more times then they got it right. I've called corporate and it doesn't really change the issue. Hence the move to Paulsboro store. If you like coffee, Wawa is there to serve you! Coffee is clearly the profit maker. If you would like a carbonated fountain beverage, good luck. That ridiculous Coke machine is always out of something at this store. That aren't going to fill it because apparently you need nuclear weapon launch codes to change out the syrups. Employees run away from it with the "I don't know how to do it" spook in their eyes. That machine has been down for periods of 4-5 days at a time over the last year. Aside from that, the store is ok. Most employees are nice. You sort of figure out who the nasty employees are. Just look at their faces at the register or food counter. The ones who clearly look miserable will also be the ones who are nasty at times. No thank you, no hello, just give me your money or...

Warning warning warning stay away these people are absolutely horrible they're machines are always out of whack for credit cards they're always being compromised I've become a victim of circumstance at this place more than once is as if the management is in on it or something because it keeps happening they're not ensuring that our security is paramount I wouldn't advise anyone to pay this place a visit these people are absolutely horrible The food is not being made right they have a whatever approach and attitude towards people is always someone else's order orders getting mixed up this place is in disarray as I am a United States Marine serve my country for over 30 years and I have not been in a Wawa this bad off in a long time this place needs to be shut down or they need to come and get somebody who is responsible enough to bring it back to what people expect this place is truly the pits folks now if you feel like going through a hassle getting your orders mixed up and dealing with a nasty attitude manager or having someone steal your identity through the self checkout or just merely walking past you with some sort of skimming device by all means show up at this place you people need work you need a more responsible manager or someone to...

Normally I have no complaints about Wawa, but today I was surprised, and a bit disappointed in the customer service at this Wawa. I don't usually use this one, and will not likely go back. As I was counting out my change for my soda, the cashier says "I'm holding out my hand, you need to put the change in there." I was put off for a minute, because I was counting, and just responded "I'm just counting out my change". Then she shot me a haughty look, and held her hand in my face straight out. I just laughed, but after driving away I realized that I've never experienced anything like this at a Wawa before. Usually their customer service is really good. It prompted me to write this review. I'll continue to go to my normal Wawa on Route 45 in Woodbury Heights though - I'm a...