Lucky Dog Cafe — Restaurant in West Lampeter Township

Went to the new Willow Street location last night for dinner. They opened up 5ish days ago, and definitely not the same high quality dining experience as the one on Columbia Ave, which I visit regulalry. Upon arrival at 5:30, it was busy on the inside but there were multiple tables available outside, so we chose outside and we were seated immediately. However, after being seated, the first thing the waitress tells us is that she can take out drink orders now but that there is going to be a 20 minute wait before she can even take our food orders. My buddy and I proceeded to give her our drink orders but it took at least 20 minutes before they even brought over our drinks. It was probably closer to around 30 to 40 minutes before she took our food orders. We ordered the world famous roast beef sandwich and meatloaf. Took forever for our food to come out. Other tables that came in after us got their food before we did. Then when it did finally come out, my buddys meet loaf looked burnt and he didn't get the side salad that he ordered, and I didn't get the au jui that I had ordered with my roast beef sandwich. Also never brought any silverware. Very difficult to flag our waitress down, and she couldn't keep up with all the tables. Everyone outside was having the same problems as us it seemed. We saw two other tables leave when they didn't get their drinks in a timely manner. It is clear this location didn't have enough staff to keep up with the volume of tables and customers. At one point I heard the food runner say to himself that he is "so lost right now," implying he didn't know which tables the food and drinks were supposed to be going to The only positive thing to report is that the roast beef sandwich was still really good even without the au jui. Unless this location hires more staff, I think im just going to stick with the Columbia Ave location...

Got my favourite mix drink. It doesn't have a name.. if you have any ideas let me know. Its kinda like a Long Island Iced Tea but so much better Ingredie: 5oz jack, .5oz Jim, .5oz Am Honey, .5oz, soco, .5oz triple sec, sour & coke...

Okay that being said lets talk about how amazing this place is.. the works are always so welcoming. The Bar staff can remember like 10 orders even without writing them down. The skills it takes to do that is incredible. Every day there is some kind of event going on so they are always packed for Happy Hour and Dinner. With a limited capacity of 89 guests, not including the outside seating, they are packed.

HAPPY HOUR SPECIALS: Monday - Friday 3pm-5pm Saturday - 2pm-4pm Tuesday - Saturday 2pm-4pm

FOOD: Cheesesteak Eggrolls $6 Mozzarella Sticks $6 Crab Dip $6 Small Nachos $6 Grilled Veggie Quesadilla $6 Onion Rings $6

Drinks: House Brand Liquor $3 Domestic Draft/Bottle $3

Daily Special: Monday - 50 cent Wings and $2 Loggers. Tuesday - Stake Night: $16 Strip, $18 Rib Eye and $4 Tito's Wednesday - $10 Burgers and Fries Thursday - $1.50 Taco Friday - $6 Long Island Tea Saturday - $6 Orange Crush Sunday - $18 Pond Crab Legs and $10 Half Pound

The Owners Chad and Bobbie Jo are some of the most down to earth and respectful people you can know and interact with.. Plus they actually work it.. Helping with their own establishments may that be taking orders, serving drinks, handing out food orders actually cooking in the kitchen, and even on the grunt level of cleaning, washing dishes taking out trash, cleaning the bathrooms. STUN!

Now if your still reading drop by and have...

First time visit last evening. I had the roast beef sandwich and fries. Very good and generous helpings. 5 star! One strike against them, I did not get the horseradish or au jus that was supposed to come with it.My friend had the Pittsburgh Salad. Description said salad greens, fries and dressing. Lettuce was iceberg lettuce, not green. She had to pay $.50 each to add tomatoes and cucumbers. Really?? The salad was large; she asked for more dressing. (It came with one small container.) She had to pay an additional $.50. Again, really?? They use a team concept for serving. They took our order and payment promptly, but we had to flag someone down to ask for more drinks, napkins, dressing, horseradish, au jus and the check. No one ever stopped back to check on our meal. Still kind of new but please improve on service and re-visit your...