I want to report my immense dissatisfaction with this particular store! Last Friday was my third and last time at this store. Since I don't speak English very fluently, I usually use the pick-up service directly at the stores, and I had requested a pick-up at 5:55 because I was leaving Melbourne for an appointment to be in Orlando, and since I hadn't had lunch, I was going to eat on the way! In short, I arrived at the store at 5:50 and waited another 5 minutes for them to make it... the blond employee with curly hair was EXTREMELY ironic with me, he continued making other physical orders without respecting the various online orders, and without offering any help at that moment... he laughed at me for not speaking English, mocked the translator and said he couldn't find my order, but I was reading my name on his computer screen, he continued making fun of me, including the other customers who were in the store. I left there at 6:20, without my sandwich and without my money, and I still felt humiliated and disrespected for not speaking the language, and for being an immigrant. He even said that I was dangerous and beautiful... saying with irony that he would give me a free sandwich that was not what I ordered, it didn't matter and he threw it on the counter, I didn't accept it because they didn't have the items I ordered. I don't need anything free, just respect! I was humiliated by the lack of preparation on the part of the employees, since another man in a black shirt showed up and also didn't know how to handle the situation, without prioritizing the sandwich with a scheduled time for 5:50 (according to the cancellation invoice). I only got my money back today! I felt humiliated, and offended and...
Read moreSubway is a stapel in American society, at least in the south. We love Subway because we will be provided with good healthy food. American's love Subway because we want healthy food that's affordable and doesn't break our bank.
Subway is making a big mistake asking us for more money trying to check out. People just want to order a damn sdwich without filling that I'm forced to tip again. Here's the answers, girls...to all this "do I tip again"? You just want that damn good sandwich made that I can pick up without feeling the pressure to pay more. That's what we all want, if we're to be honest. No one wants or appreciates being guilted into giving more.
So this is what we do ... first, we ask, "Has gratuity already be applied to my bill? This should not happen in grab and go shop. If yes, check your receipt to see how much. If it has. Are you comfortable with the amount? If you're OK with 18%, you say so, but no to any more gratuity. If you believe that 18% was too much just for a sandwich that you're picking up and leaving with... then speak up and say so. Remember you're the customer. If you dine in, that's different, then the server may have earned it, or maybe he didn't. Only you can decide that. But never let yourself be guilted into tipping more when...
Read moreWorst subway ever. Before tonight I was turned away 3 times because they didn’t have any white or comparable bread. Just wheat or honey oat. Once it was late. But the last time it was 6pm on a Friday evening. Said they were out of bread and it would take hours to make some. Basically telling me they weren’t going to make any. I had time. So I walked in again just a minute ago and thought: “This may be the last time I come to this subway”. So I see they have bread and order a crab and seafood sub. And I get the “I’m sorry we don’t carry that!” “Since when?” I ask. “Ummm. Last week?”. And I walked out knowing I’m not going to this subway ever again, and probably not any anymore. Plenty of competition elsewhere. They really don’t care. I guess without Jared they...
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