Imagine getting precooked chopped chicken in buffalo sauce from a jar and scooping it out into a wrap. Not what you would expect from a “fresh” place. Well, that’s what happened.

Today was my second and last time ordering from Valley Fresh.

The food is mediocre- I picked them because they usually have a quick delivery time and my orders are pretty simple. I also think it's important to support local business, however this place misses the mark. Thus far, my orders have consisted of cheesesteaks, chicken wraps, and salads. There was nothing special about any of them- pretty regular tasting sandwiches and basic wraps/salad. But today's order which had 2 Avocado Buffalo Chicken wraps, was AWFUL! So bad, I took two bites and couldn't eat it- my mother didn't eat hers either.

The chicken tasted bland and was mushy. It was like chopped chicken, but lots of fat and skin- no chunks of white meat. My first time having a chicken wrap from them had freshly cooked chicken in it, so I assumed all the wraps were the same. After all, they are Valley FRESH!

I called Valley Fresh because it was inedible, and I was hoping they could replace the wraps with ones that had fresh chicken in it. I was put on the phone with the owner who apologized saying that the Buffalo chicken was a precooked item that they SCOOP OUT OF A JAR. They did not make it fresh in house. They said to ask for grilled chicken next time if I wanted that. I let them know that the menu descriptions did not it say the chicken would be chopped and not a fresh option. They should accurately describe their products. I would have never ordered that item if I knew what it was actually composed of. The buffalo chicken I was served was worse than something you'd get at Subway, where everything is processed and scooped out of a package. Disappointing for a place called Valley FRESH!

Unfortunately the new wraps that arrived were mediocre. Flat-top cooked chicken (not grilled), but still bland and not good quality. They also did not follow my instruction of no sauce this time (sauce was bland). If it were my business I would have added a nice touch like free cookies or dessert as a way to say sorry, but nothing was provided. (Which is ok, I wasn't looking for it, but having been in the food industry for 6+ years I know what restaurants can do to please customers.)

This experience put me and everyone in my household off to ordering from them again.