Subway — Restaurant in West Point

Ordered a sandwich with double meat. Wasn’t given the correct sandwich. Went inside to correct the order, per the manager’s instructions beforehand and was ignored by the girl with hickies up and down her neck. The lady sweeping said “I promise it’s right” without checking. Left and heard/watched them talking about me very loudly and negatively. Went back in to ask why and was lied to. Left and heard/watched them speak just as loud and negatively about myself again. They were even heckling me as I walked out the second time as the door closed. Completely disrespectful and disgusting job...

I asked for a spicy Italian add bacon and insisted it not be toasted because I won't eat hard bread. I asked for it to be microwaved instead, and they they cant because it's against policy. I get my sandwich done the same way everywhere I go and this is the first time I've been told they won't do it. Of course my bread turned out hard and crunchy even after only 10 seconds in the toaster anyway and by the time I picked most of the hardness off there was barely a sandwich left. Luckily I don't go through this town often and I'll be back to my usual Subway where they accommodate. Bad...

Be sure to order the Lettuce and Tomato on your BACON-LETTUCE-TOMATO sub bcz if you do not, then all you will receive is a "BACON" sub. And, when I phoned, Shelby, claiming to be mgmt, would not listen at first. Then, she said it was just the way it is done and that we should have known to separately add-on the Lettuce and Tomato on the B-L-T sub. She was both indifferent and rude. Unfortunately for her, our conversation...