Bacari Social — Restaurant in Westbrook

I recently dined a Bacari Social and unfortunately, the experience did not live up to the restaurant’s promising name. The cleanliness and quality of both the service and food fell short of expectations.

Our initial impression was quite favorable. The original server who attended to us was delightful—attentive, friendly, and genuinely invested in ensuring we had a pleasant meal. However, the positive experience was overshadowed by the abrupt and unprofessional behavior of a second, older female short brunette server who took over partway through our meal. Instead of maintaining the welcoming atmosphere, she seemed rushed and indifferent, asking only one person at the table if they were done with their meal, rather than checking in with everyone. Then taking the plate! This oversight made it awkward and difficult to communicate, as I couldn't confidently confirm whether my dining companion was finished or needed anything.

Adding to the disappointment, the restroom facilities left much to be desired. They were in a state of disarray and cleanliness was clearly not a priority, which was off-putting and detracted from the overall dining experience.

As for the food, it was underwhelming. The seafood, which should have been the highlight, tasted as thought was spoiled, resulting in a stale, off-putting flavor. The overall quality was far below what one would expect from a place with such a promising name.

In conclusion, Bacari has some significant areas needing improvement, particularly in cleanliness and food quality. While the initial service was commendable, it was not enough to offset the negative aspects of our visit. Unfortunately, I cannot recommend this restaurant based on my...

We were a party of four on a completely packed and understaffed Saturday night. The hostess said it would be about a 15 minute wait. I could see an empty table outside so we asked about getting seated there. The hostess said she had to roll some silverware first. Ok... 15 to 20 minutes later we were seated at the empty table I had been eyeing longingly. We ordered the ahi tuna tacos but they told us they were out of tuna. Then 10 minutes later they brought us a plate of ahi tuna nachos. Although confused, we were happy to have them and ate them right away. Despite the wait for the hostess to roll silverware, we had no napkins or silverware and sat there like meditating monks with our sticky hands palm up. As we reflected upon our situation, we overheard the waitress telling a table next to us that they had accidentally given our table their nachos. Awkward. We sheepishly asked for some napkins to clean our hands, to which she cheerfully responded, "Sure! The napkins showed up 20 minutes later, and 20 minutes after that for her to take our food order. Food showed up an hour later. It really wasn't her fault because she was taking care of every table outside. They just needed more help that night. I don't know if my math adds up but we were there for a total of 3 hours. Despite the long wait, the salmon special was delicious and hot. I thoroughly enjoyed the tender, perfectly seasoned salmon with sweet potatoes and asparagus. Luckily we were with good company and enjoyed our...

Restaurant is in a marina so expect to pay more But $18 for a Caprese appetizer? Wings - were hard crusted Mini boneless wings. You are paying for the scenery obviously.

Walked in & saw a sign that read "3-5pm Bacari Social Hour". We excitedly asked what that meant?! We were looked at funny, like we had just tried to present a "tacky" coupon or something "vulgar" like that. We were then told that it meant a "different menu to give the kitchen a break".

Huh? Ended up being a "bar type" menu, with a few small plates, salads & a couple apps.

Wings didn't say boneless but were. No blue cheese or ranch for wings? Were offered a garlic aioli.

Fish tacos had one (kinda dried out) piece of tuna, with literally a couple specs of red onions & tomato. No flavor at all.

Wine BTG read $9 on menu & were charged $10

Lastly, we were told by the server to be sure to have a reservation next time. Feel judgy, for sure & we've been patrons of this spot for many many years (Boom, Liv's, etc etc.)

We asked for a two person table and the hostess instructed that tables are reserved for certain people for a certain time? So instead she wanted to seat us at a table for six?

Waitresses wear cut off jeans.

You want to be pricey marina restaurant but you don’t know...