I came here at 945 on a saturday night and the guy was HIGHLY abrasive when I very politely and I stress very politely asked if I could get a latte. He slammed things on the counter and banged on the screen typing my order. I literally told him I didn't want it and had to leave. It was such a strange occurence. I've never had someone be this rude for no reason. I worked in restaurants for 10 years, I'm sorry you work at a coffee shop but not my fault sir. Very unfortunate stop at dunkins... This is why I prefer...
Read morePSA: Avoid at all costs!! The guy behind the counter, Bipin, not only had no concept of a breve latte; but when I described it as a late with light cream instead of milk, he belligerently informed me that it was impossible for such a thing to exist. When I changed my order to coffee with 5 creams, he snickered at the amount of cream requested. I would suggest the Dunkin' a little down the street on Rt. 20 in Waltham. Much better...
Read moreTerrible customer service, the lady with accent in there is straight rude!!! I was standing there for 10 min she couldn’t turn around once and help me, I said excuse me can I get a donut.. she comes in my face and goes what’s my our problem! Then throws the bag in front of my face aggressively and told me “ya leave and godbless”. Manager needs to re train staff clearly!! Mind you no one else was there waiting in line or...
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