Jimmy John's — Restaurant in Wheaton

So, I want to begin by saying I also work a service job. I know how frustrating it can be when you’re scheduled on a national holiday but you do have the power to request that day off if you truly don’t want to work it.

I stopped in today with my brother for some quick sandwiches, because like most Americans, we are busy and have obligations, even on holidays. I greeted the man at the counter and asked him how he was, and he very snappily responded “well i’m here on Labor Day, so..” I apologized and told him we’d be quick. We ordered, and he begins to make our sandwiches, not hiding his annoyance by slamming things on the counter. This made me extremely uncomfortable as I come from an environment where this was common. I felt like I’d done something wrong just for ordering a sandwich.

I looked at my brother and I could tell we were thinking the same thing, so we quickly took our sandwiches when they were finished and left.

I get home, unwrap my sandwich and there’s a long black hair sticking out of it. This really just added insult to injury and I sincerely think the bearded dude working today around 11 should...

Outstanding customer service. Very clean and pleasant location. The management did in fact make a mistake on our order for my wife's company but was genuine enough to give us 8 free sandwiches and expressed is concerns and apologies.

I'm a big fan of Jimmy Johns' in general but the class act on behalf of the management at this location has be driving 15 minutes out of my way just for the service. Sandwiches are always outstanding and fresh. A little hint you can buy day old bread for pretty cheap if you want to take some home and try the UNWICH for the low...

Poor first impression with this location. I walk in and I’m the only customer, one of the employees is laying against the counter on the customer side gabbing about their personal life, the rest of the employees are standing around, no one acknowledges me. Even the cashier who was facing me and made eye contact. They waited for the other employee to finish their story. It was rude, awkward and unprofessional. I recommend giving your business somewhere its appreciated but...