So I went to Sonic today with my lovely girlfriend and her and I spent about half an hour at the house trying to figure out the best possible order on my Sonic app and come to find out we were unable to add grilled onions to her Burger they only had chopped or diced onions and so that was a little bit of a letdown as well as the fact that the drinks were half price because we ordered it on the app but it was morning time so we wanted coffee and it's pretty sad to find out that the coffee the Green Mountain was not half off at all in this ended up being like $7 for two on 44s and so that was a bummer in itself but we only live about six minutes away from the store and it's a new store but it doesn't have any stalls it just has one drive-thru and an inside so being at the fact that we have never used the app and did not know how to check in properly my app just said go to the drive-through and then click check in and you should be good to go I had to find what's all number I was in but being as it was a drive-thru there was no stalls so I went all the way through the drive-thru waited and got up to the front and they asked what I what we had I told him that I was checking in I had an online order and they had told me that I needed to at least go to the drive-through and let them know guy was checking in for my order and the cashier at the window told me to loop back around and go through the drive-thru and then check in because my phone's internet was slow and it was not allowing me to check in at the Sonic via my cellular device so I went all the way back to the intercom and he had told me that no I did not tell you to go all the way back around until she just stay there when in fact he did not and I had asked my wonderful lady friend if this was true if he had asked me to stay put and she had said no without shadow of a doubt he told you to go back around through the drive-thru to check in other than that whole mishap my visit to Sonic today was decent enough and I actually was not given the sauce that comes with decent snacks so I had to eat my senses next dry and that was the extent of my girlfriend and I is Sonic strip for the day doesn't deserve any more than three stars...
Read moreSo, usually, I have really good service. But whenever Skyler R. has taken my order both times she has got it wrong and I have been mischarged. There was also a time that I had gone through the drive-through, and I had done a call ahead order that was a pretzel and ocean water and I got mischarged for pickles, which made it where the amount they charged me was about $3 or $4 more then what I had ordered and I was able to get a refund, but whenever I went inside just to ask for a cheese sauce, she gave me a disgusted look and she threw it at me. And when I wasn't able to catch it, because I wasn't expecting her to throw it at me, as I was walking up to the counter, she told me that maybe I should learn to catch better. Both times that I had come up to the window and I was given back my receipt, which wasn't correct she was also very disrespectful, and rude and I was given a bad attitude. I am not saying that she needs to be fired, but she needs to...
Read moreManager got an attitude with me after me wanting to make sure there were no vegetables on the burger- she said since it was such an inconvenience to have to get #1s since they were out of kids meals they’d give me a employee discount. Told her I didn’t need a discount I just wanted no vegis on the burger. Stated again when paying that I didn’t need the discount that I could tell they were busy and maybe the manager was just overwhelmed when she offered it, still trying to be understanding lol. The young man was polite, but when we got home the patty’s were super hard and barely warm lol…the fries and tomatoes were old, and honestly after all the uncalled for sass none of us wanted to eat the food. This isn’t even the first time the food’s been bad, and not the first time they’ve been flustered, but it’s the first time I caught a bad attitude and no matter the convenience of location, I really wouldn’t go back there or suggest them to...
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