Pollo Express - Mexican Restaurant Wichita — Restaurant in Wichita

10/30/24 edit. Been a while since I've been here, decided to give it one more shot, cuz tacos. It's now $4 (tax included) for a single barbacoa taco, up 50ish cents from my last visit. Although the tacos were loaded with meat, it was the most flavorless I've ever had from there. I didn't even detect a hint of salt. Ended up adding seasoning at home. Chips were cold, salsa delicious as always. Still extremely chintzy on those limes Why?

Aside from the food, the drive-thru menu board has been trashed for at the very least, 7 years. Speaker doesn't work, and there's no prices on the menu. Just a handwritten sign that says to call or pull through to the window. Expect a longer than normal wait because of that, especially if there's a car in front of you. Average time from order to food is 10 minutes. Stopped going inside because there's always lots of flies, floor is dirty, and the bathroom is gross. It's really not worth the 45 minute round trip drive for me anymore. Sad. End of edit

I've been debating about editing my review for quite some time, mostly because I really love Pollo Express, but after my last several visits, especially this last one, I feel the need to. I don't know what happened to this place, but I feel like the quality of the meat has gone down considerably. Just like everyone else, PE raised their prices, understandably, but these last several visits have me questioning if I ever want to make the trek out there again. I bought four barbacoa tacos, which is my regular order, and the meat is just mostly globs of fat. Now I know Barbacoa is a fatty meat, but I'm talking globs of unedible pieces in the tacos. This has been going on for probably over a year now. Most times, some of it is just thrown in the trash because it's so gross. This isn't just one isolated incident, I've ordered from there maybe six times in the last year, and it's the same thing, chunks of fat that are hard to swallow. Also, they are extremely chintzy on the limes. When I go back to ask for more lime, they give me two tiny pieces in foil. What's up with that? I think I'm going to find a new place to spend my money. End of edit.

OMG, thee best freaking tacos. Baby Jesus in a manger, LAWD! I grew up on the border of Nogales AZ and Sonora Mexico... I KNOW authentic. This is...

I got the wrong restaurant. The manager to this correct one (I got the wrong name, that's my fault). The manager, is SO KIND!!! He heard about my issue with the Mexican restaurant I had gone to, and was willing to fix another places mistake!!!! That is what I'd call, big hearted. To ensure me, there ARE still good places to dine, and great customer service. The place I went to....was off Pawnee and east of hillside. Across from QT. I WILL never go there. But will start coming here. Thank you!!! Go Kansas burritos!!!!!

-kelsy Krueger

Always been good. But last night, I ordered: a beef taco, Colorado burrito, and flan. I ate the other half of my burrito an hour ago. Found a 6 in black hair in my burrito!!!! I immediately went there, to ask for money back, or something else. The Mexican man working this eve at 9:50pm, was not only unprofessional, but FLAT OUT RUDE. he wouldn't give me his bosses name. He said "you should have came back last night"- I said "even though I just found it an hour ago?!?". No. I will NEVER eat here. I will speak to the "boss" tomorrow am. I will report this to health inspector office. And call the news. They are not properly wearing hair nets. They probably would be graded low, for the grotesque etiquette. And awful customer service. Case number: Case number: 17C519374 *The black hair is hard to see. I literally saved it. Pulled it out of...

Pollo Express es muy bueno. That is the extent of my Spanish speaking abilities, but not even close to the end of my love for quality food. When you first walk up to Pollo Express, it's like seeing that girl that you think "There is no way I'm going to like her". Then she opens her mouth and you realize that this eye sore is a diamond in the rough.

You walk in and they set down a basket of FREE chips and salsa, and while the basket may look like it was bought at a garage sale on the "everything for a dime" day, this is just the start of your magical adventure. I always get the #7, one enchilada, one burrito PLUS sides. While this may sound like the beginning of world war III on your colon, believe me, it's worth it. Your mid afternoon BM will be well worth it when you realize you just made the best use of six dollars you possibly could.

When you are done and walk up to pay, you may be tempted like me to buy one of their desserts, since they cost about $1 for 234 of them. DON'T. You don't want to ruin the masterpiece that these people just created for you, by topping it off with a 2X2 inch piece of...