Called ahead to check what time they closed since online said 10pm, they told me 9pm. Got there shortly before 830pm, roughly going to spend $25, we went to order a smoothie, a cappuccino blast and a banana split, the kid went and asked the girl at togos if they served blended drinks, she said they didn't sell them after 8pm, no sign indicating that was so. Then I asked the girl for the managers name and number, she just told me to call in the morning and the manager should be working, so wouldn't give me the information. Obviously they were too worried about getting dishes dirty vs customer service and money. Will not ever go...
ย ย ย Read moreTotally craving ice cream at 8:30pm. I walked over from my hotel and when I got there it was closed. Website and sign on door said closes at 10pm. When I asked girl about closing time,she said,"oh yea we changed that". I then said well it's only 10 till 9 and her comment was,we're closed. Very poor customer service. You just lost a customer!! You need to talk to your people about customer courtesy and if your sign says closes@10pm, then actually stay open till then. Don't close early because you have a hot date on a...
ย ย ย Read moreI recently was traveling through California and made a stop at Basket Robins in Williams California. I left my cellphone and arriving home in Salem Oregon 6 hours later I realized my phone was missing. Tini, who was working at Basket Robins came to my aide. I sent confirmation and verification of myself and phone and Tini had my phone in the mail within the hour. Bless the good people of our country. Thank goodness...
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