Starbucks Coffee Company — Restaurant in Williamsburg

if it wasn’t for the workers beth & emily it would be a higher rating but they are both always rude. Beth has an attitude every time I come in. I ask for cups of ice & it’s ruins her whole day. she gets an attitude, roll her eyes, then basically throws the ice at me. I can see if I was asking for 10 drape but it’s literally ice in a cup. it’s not that hard. then emily got the biggest attitude because I wanted to use my stars for my drink but i guess I was supposed to tell her that from the jump???? anyways. when I ask melissa , another worker there, for ice or my frappe she’s the sweetest ever.when I asked her to use my stars she’s didn’t get an attitude. 5 stars to her & the rest of the crew that’s nice, i dont know their names but beth & emily are rude every time, 0/5...

Luke warm coffee.This is a comment not just about my recent service this is about every Starbucks I’ve used up and down the mid Atlantic and southern east coast region of the US. Coffee I purchase after 10 am is not hot and I am tiered of having to ask for hot coffee. Why doesn’t management implement a requirement that warm coffee is never the default. Baristas should check temperature and at a minimum inform the customer before they purchase that the coffee is not hot and we can’t make fresh so that I am not telling them it’s not hot? Upper management needs to fix this. .....and I know I don’t have to...

The service at this location has been borderline absurd each time I have been here. Two times I have come here and waited, and two times I have left without coffee due to poor or absence of service (the employee had their head down on a table near by; when I walked up, they turned their head away to pretend they didn't see me, and stayed put). I don't think I have ever written a negative review before, but I have never been so thoroughly disregarded by a business employee. I just want to buy coffee for my wife; I don't understand why that isn't happening at the...