I've been meaning to give a review of Orem's. I really thought it would be a happy one. Today, One star means I gave zero stars for some things. Do you know a diner that doesn't have at least 1 elctrical outlet for a vacuum cleaner? Somewhere? The food is good. I used to enjoy this place and Think of it as a place I would use consistently- until Sunday, October 15, 2023 when I was honestly shocked by their behavior. I've never acted that way towards anyone in my life. You should also know that I am female and middle-aged. It was not busy when I walked in So I don't expect them to use that as an excuse. For the last month I have been on oxygen therapy for disease in my lungs. I carry a portable concentrator unit with two hours of battery power; gets me out of the house. No restaurant has ever given me trouble about it- until Orem. I walked in solo, but needed a table for 2. Most of the time I have come in there with 10 people that I spend Sunday mornings with. As our group grows, I would have considered bringing more. I come in with at least one of them a few times a year. On this day, I came in by myself and I found them to be very unhelpful and rough. I asked for a table for two people and asked if I can have it near an outlet to begin recharging my oxygen. The waiter said NO! three times harshly. Not like no I can't give you an outlet right now; but no, I will not seat you at all, talk to the manager.

I talked to the manager at the cash register, who is not particularly nice or compassionate. He thought I was there by myself and I was asking for something impossible to do. I got a loud, dismissive, and flat out No which was embarrassing, because there were people standing around the register. He said I would not be seated, never saying anything about We are sorry is there something else we can do, we have a takeout option, or we have a table in the back and there's an outlet you can plug-in that we use a vacuum cleaner with, but you'll have to wait for the people to leave. It was we will not make any attempt to accommodate you, be nice to you, Or serve you. To me, if you can't accommodate me, that means you won't serve me because I can't stay if I can't recharge. If you can't accommodate me now, then you can't accommodate the 10 or more people I bring with me to your establishment....for the last three years. There was literally no effort, no kindness, and no compassion. It was humiliating, unnecessary, And appalling to me, and to my friends when I told them about it.