DONT GO TO LA PASADITA
Thanks for taking the time to reply on Google, but your response overlooked nearly everything I actually said — and in doing so, confirmed the exact problem with how this restaurant is now run.
Let me be very clear and detailed, since you weren’t:
You referred to beef fajitas, but I ordered chicken fajitas. That alone tells me you didn’t even check your POS system before replying. If you didn’t verify the order, how could you take anything else I said seriously?
My chicken fajitas were unseasoned, rubbery, and soaked in oil — no sear, no flavor, and definitely not fresh off the grill. It looked and tasted like pre-packaged, boil-in-bag meat from a grocery store. No effort went into this dish, yet you charged over $20.
I asked to have jalapeños cooked in, as I’ve done many times before. Your explanation that doing so “smokes up the kitchen” is illogical — especially since you still cooked them on the side. If cooking them separately doesn’t cause smoke, cooking them with the fajitas wouldn’t either. And let’s be honest: there has never been a smoke issue here before. This is clearly just a made-up excuse.
The fajitas used to be full of multicolored bell peppers and flavor. This time, it was just onions and one green bell pepper. No mention of this downgrade in your reply.
The entire staff has changed, and the new team lacks the service standards we grew to appreciate over the years. You mentioned a transition in management but said nothing about the staff — or what’s being done to maintain consistency or training.
My wife and I — an interracial couple (she’s Dominican, I’m white) — waited over 90 minutes for our food while multiple Hispanic families who arrived after us were greeted warmly and served promptly. We watched it happen again and again. That kind of treatment felt like racial bias, and your response said absolutely nothing about it.
I also brought up the unsafe and limited parking, with only a few usable spots that feel exposed to traffic. You ignored this as well.
I specifically said, I want my money back. That wasn’t even acknowledged. You didn’t offer a refund, store credit, or even an apology for the poor value and experience. Keep the cash so you can start drinking.
Lastly, your entire response reads like it was generated by ChatGPT or some other AI — and not reviewed or personalized by an actual human. It referenced the wrong order, failed to answer basic points, and closed with empty PR language like “warm regards” while avoiding all accountability.
I’ve been coming here for years. This was one of our favorite places. But the way we were treated, the decline in food quality, the robotic customer service, and the unaddressed issue of discrimination make it clear this restaurant is no longer what it used to be.
If you truly value long-time customers, this is your chance to show it — not with another AI-written deflection, but with a genuine human response, accountability, and some form...
Read moreVisiting Canyon Lake from out of town, we stumbled upon La Pasadita Cocina Mexicana after a day of exploring the area, and boy, are we glad we did! From the moment we walked in, we were greeted with warm hospitality that set the tone for the entire evening. Karla, our waitress, deserves a special shoutout for her friendly demeanor and helpful recommendations. Despite serving all the tables by herself, she ensured we felt well taken care of throughout our meal.
Now, let's talk about the food – Chef Alvaro truly knows how to work his magic! Each dish we tried was like a burst of flavor straight from Mexico. From the fresh guacamole to the tortilla soup, puffy nachos, beef quesadilla, juicy steak, and the decadent Tres Leches Cake, every bite was a celebration of taste. It's clear that they use quality ingredients and put heart into every dish they serve.
The restaurant itself has a cozy charm that adds to the overall experience. It may not be fancy, but it's authentic and inviting. Discovering this hidden gem made our visit to Canyon Lake even more memorable.
So, if you're craving delicious Mexican food in the area, La Pasadita is a must-visit. Trust me, you won't be disappointed! And don't forget to treat yourself to one of their large Margaritas on the rocks – it's the perfect complement to a...
Read moreEnchiladas were not as expected; lacked flavor. The fajita torta was great because of the choice of bread. We ordered a custom order for our kids plate. 3 Cheese quesadilla; add Chicken fajita. The waitress brings out the two adult plates first. We could hear the cook complaining that the kids meal doesn't come that way. He kept telling her to charge us more. Which we understood there would be a extra charge. So they held off on making our kids food, just to argue about pricing. Our kids were finally served Last. I tried the meal, and it was so dry! We pay without looking at the recipe at the register. Come to find out, they charged us double for adding Chicken fajita. We paid an additional $10 on top of already paying for their over price add on fee for Chicken fajita on A kids plate. We were just visiting the area, and was already on our way back to Houston. The only reason I'm giving this place a 2star, is for the waitress. Our waitress was so sweet and kind. She definitely had outstanding...
Read more